PCT - Observation Unit FT 6:30-7pm

San Juan Regional Medical Center; San Juan (PR); On-site; USD 30,000 - 42,000; Full time

Job summary

San Juan Regional Medical Center is seeking a Patient Care Tech (PCT) to join a patient-focused team dedicated to delivering compassionate care. The position emphasizes accurate communication, teamwork, and adherence to service standards in a fast-paced environment.

The PCT will support care delivery, assist with patient needs, and participate in continuous improvement activities while maintaining professional, respectful interactions with patients and staff.

Qualifications

• High school diploma or GED required.
• Nursing assistant experience or certification preferred.
• Basic Life Support (BLS) Certification within two weeks of hire.

Responsibilities

• Demonstrates commitment to professional growth and development for self and others.
• Collaborates with all team members to provide skillful, supportive care for all patients.
• Communicates pertinent information to members of the patient care team.
• Supports and participates in performance improvement activities.
• Provides quality internal and external customer service.
• Possesses communication skills strong enough to participate with the team, manage conflict, and work successfully with the public.
• Has ability to perform accurately and quickly in a busy, stressful environment, setting priorities as to duties.
• Deals with the emotional stress of caring for dying and chronically ill patients.
• Performs other duties as assigned.
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work.

Skills

Legible printing

Clear speaking voice

Typing/computer skills

Mature, courteous deportment

Valid driver’s license

Education

High school diploma or GED

Nursing assistant experience or certification

Tools

BLS Certification

Job description

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. The Patient Care Tech (PCT) is an integral part of a patient-focused team who use their knowledge, skills, and energy to carry out the sacred task of helping others. They serve as the communication hub for the patient care environment and are responsible for creating and maintaining a care environment conducive to healing.

Required Behaviors:

As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• High school diploma or GED Nursing assistant experience or certification; if no nursing assistant experience or certification, completion of nursing assistant or patient care tech program Basic Life Support (BLS) Certification within two (2) weeks of hire Legible printing Clear speaking voice Typing/computer skills Mature, courteous deportment Driver’s license free of violation for SJRIR

Preferred Qualifications:

• Medical terminology required prior to unit orientation or documentation of formal class within three (3) years Previous experience Multi-language ability

Duties and Responsibilities:

• Demonstrates commitment to professional growth and development for self and others
• Collaborates with all team members to provide skillful, supportive care for all patients
• Communicates pertinent information to members of the patient care team
• Supports and participates in performance improvement activities
• Provides quality internal and external customer service
• Possesses communication skills strong enough to participate with the team, manage conflict, and work successfully with the public
• Has ability to perform accurately and quickly in a busy, stressful environment, setting priorities as to duties
• Deals with the emotional stress of caring for dying and chronically ill patients
• Performs other duties as assigned
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work

Physical Demands and Environmental Work Conditions:

Meets OSHA training requirements Potential exposure to blood and bodily fluids Intermittent or prolonged standing, walking, and sitting Effectively copes and strives for balance when caring for acutely ill patients and families Accepts the risk of job-related illness and injury which may cause long-term health problems Repetitive motions (i.e., wrist/hand movements, grasping, and finger dexterity as in typing, writing, faxing, filing papers, etc.) Able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds using approved hospital transport devices

As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment and what is asked of us we freely give because we believe in our mission.

To learn more, visit us at http://www.sanjuanregional.com.