PCT Neurology

Trinity Health; Des Moines (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Care Technician to join their team in Des Moines. This role is essential in providing direct patient care and supporting clinical staff in a dynamic environment. The ideal candidate will demonstrate excellent communication and interpersonal skills while ensuring patient confidentiality and adhering to HIPAA regulations. This position offers a full-time opportunity with competitive compensation and a comprehensive benefits package, fostering professional growth within a diverse and inclusive workplace. If you are passionate about making a difference in patient care, this is the perfect opportunity for you.

Benefits

Full benefits package

Opportunities for growth

Competitive compensation

Qualifications

• Completion of a certified Nursing Assistant or EMT program is required.
• Must be CPR certified and 18 years of age.

Responsibilities

• Provide direct patient care and support to clinical staff.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Demonstrate effective communication with patients and staff.

Skills

Patient Care

Communication Skills

Customer Service

Interpersonal Skills

CPR Certification

Education

High School diploma or GED

Certified Nursing Assistant Program

Certified EMT Program

Medical Assistant Program

Radiography Technology Program

Tools

Office Machines (fax, copier, phone, computer)

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Join the MercyOne Family! We are looking to hire a PCT in our MercyOne Ruan Neurology!

As a PCT at MercyOne, you will support the professional clinical staff by providing direct patient care and performing studies and tests as assigned by the physician or clinical staff. The duties may vary by shift or may be clinic specific.

What you will do:

1. Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinic image.
2. Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
3. Utilizes interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families.
4. Acknowledges patients’ rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.
5. Participates in staff development activities and orientation as requested.
6. Proactively acts as patient advocate, responding to and working to resolve patient concerns.
7. CPR certified.
8. Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.
9. Operation of various office machines (i.e. fax, copier, phone, and computer).
10. Participates effectively as a team member in the clinic.

Minimum Qualifications:

• Completion of one of the following:
• A 75-hour/120-hour certified Nursing Assistant Program
• A 136-hour certified EMT program.
• An accredited Medical Assistant Program.
• An accredited Radiography Technology Program (for limited radiography) and possess a State of Iowa Limited Radiographer Certification.
• High School diploma or GED.
• 18 years of age.
• CPR Certification (obtained within 6 months of start date).

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System.

Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.