PCT III, Nashoba Valley, 32 Hours, Nights

UMass Memorial Health; United States; On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Patient Care Technician III to join our night-shift hospital team. You will monitor high-risk patients, support nursing staff, and assist in daily patient care activities within a dynamic emergency department and related units.

The role requires a high school diploma or GED and current Basic Life Support certification. Strong communication, teamwork, and basic computer skills are essential in this fast-paced healthcare environment.

Qualifications

• Ability to read, write and communicate in English clearly.
• Minimum of a high school education or GED.
• Current Basic Life Support certification.
• Strong interpersonal skills to gather information and support teamwork.
• Proficiency with basic computer systems and hospital software.

Responsibilities

• Provide clear, timely communication to nursing staff about patient observations and changes.
• Maintain constant observation of high-risk patients as assigned.
• Assist in ensuring a safe environment and de-escalate situations as needed.
• Assist patients with daily activities, meals, and nourishment.
• Help move, lift, position, and transport patients using proper body mechanics.
• Conduct patient safety checks and follow restraints policy when applicable.
• Record vital signs, height and weight, and assist with lab specimen collection if needed.
• Assist with treatments and setup of equipment and supplies; provide emotional support to patients.

Skills

English communication

Medical terminology

Computer skills

Patient care focus

Team collaboration

Education

High school diploma or GED

Current Basic Life Support (BLS) certification

Job description

Are you a current UMass Memorial Health caregiver?

Exemption Status: Non-Exempt Hiring Range: $18.76 - $29.96 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details: Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend Scheduled Hours: 10:45P-7:15A Shift: 3 - Night Shift, 8 Hours (United States of America) Hours: 32 Cost Center: 10014 - 2340 Emergency Room Union: SHARE Marlborough

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities

• 1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
• 2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
• 3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
• 4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
• 5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
• 6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
• 7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients’ height and weight.
• 8. Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels, and prepares specimens for transport to lab.
• 9. Phlebotomy in certain locations.
• 10. Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
• 11. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
• 12. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
• 13. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.
• 14. Answers telephone using appropriate telephone etiquette. Takes and relays messages. Utilizes intra-department communication systems, such as pagers and intercom.
• 15. Replenishes patient and unit supplies and equipment.
• 16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.

The PCT III must fit into one of these specialties: Unit Secretary Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months. Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records. Enters data or retrieves medical information from the electronic medical record systems. Remote Video Monitoring Continuously observes multiple patients utilizing the remote video monitoring system. Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay. Telemetry Certified & Step-Down Unit - Harrington PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position. PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.

Standard Staffing Level Responsibilities

• 1. Complies with established departmental policies, procedures, and objectives.
• 2. Attends variety of meetings, conferences, seminars as required or directed.
• 3. Demonstrates use of Quality Improvement in daily operations.
• 4. Complies with all health and safety regulations and requirements.
• 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
• 6. Maintains, regular, reliable, and predictable attendance.
• 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions.

Position Qualifications

License/Certification/Education: Required:

• 1. Minimum of a high school education or GED.
• 2. Current Basic Life Support.

Experience/Skills: Required:

• 1. Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience.
• 2. Ability to read, write and communicate in English in a clear and concise manner.
• 3. Medical Terminology.
• 4. Computer skills.
• 5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.
• 6. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.
• 7. Must be able to remain calm when under stress or in emergency situations.

Physical Demands and Environmental Conditions

Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.