PCC - General Offices

Sonrava Health; Apple Valley (CA); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Résumé du poste

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team in California. The PCC will warmly greet patients, introduce them to our office, coordinate treatment services, and cultivate lasting relationships.

The role requires exceptional communication, a customer-service mindset, and a talent for sales. The successful candidate will manage daily schedules, explain treatment options and costs, assist with insurance guidance, and follow up with patients to ensure

Qualifications

• High school diploma or equivalent required.
• At least 2 years in customer service or sales, preferably in healthcare.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication with patients, staff, and third parties.
• Detail-oriented and able to manage patient records and financials.

Responsabilités

• Greet and welcome patients in a timely, professional manner.
• Coordinate daily schedules and future appointments with patients and staff.
• Explain treatments, costs, insurance coverage and payment options.
• Follow up with patients to build lasting relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and job functions.

Connaissances

Customer service

Sales

Communication

Dental setting

Attention to detail

Formation

High school diploma or equivalent

Outils

Denticon/Dentrix

Description du poste

Overview

We are looking for a Patient Care Coordinator to join the team!

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.

Responsibilities

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

Qualifications

• Minimum of high school diploma or equivalent required
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.