PC Specialist - FUTURE OPENINGS

Collier County Sheriff's Office; Town of Florida (NY); On-site; USD 35,142; Full time

Job summary

A local government agency in New York is looking for a PC Specialist to support community safety initiatives. Candidates must be computer literate, possess a high school diploma or GED, and hold a CompTIA A+ Certification. Responsibilities include installing and maintaining computer hardware and software, as well as troubleshooting end-user issues. Starting salary is $25.51 per hour with opportunities for advancement in a supportive environment focused on community service.

Qualifications

• Must be computer literate and able to type 25 correct words per minute.
• Effective verbal and written communication skills required.
• CompTIA A+ Certification is mandatory.

Responsibilities

• Install and maintain computer hardware and software.
• Troubleshoot and diagnose computer issues for end users.
• Communicate with users to resolve their computer problems.

Skills

Computer literacy

Effective communication (oral and written)

Typing speed of 25 wpm

Ability to troubleshoot software

Education

High school diploma/GED

CompTIA A+ Certification

Tools

Windows 10

Windows 11

Call/Work Order tracking software

Job description

The Collier County Sheriff's Office is looking for positive, proactive, energetic, enthusiastic individuals that support our core principles of community, safety, service to fill the position of PC Specialist - Future Openings. Starting salary at $25.51 per hour.

To apply click here.

Minimum Requirements

• Must be computer literate
• Must be able to type 25 correct wpm.
• Communicate effectively both orally and written.
• Must have a minimum of a high school diploma/GED.
• Must have CompTIA A+ Certification.

Position Requirements

• Knowledge of computer operations and applications.
• Must have Windows 10 and Windows 11 experience.
• Call/Work Order tracking software experience preferred.
• Ability to install, maintain, and repair computer hardware.
• Ability to install, troubleshoot, update computer software.
• Ability to install, troubleshoot, maintain and repair PC peripherals.
• Ability to be on call on rotating basis.

Examples of Duties

• Install, maintain and repair computer hardware.
• Install and update software.
• Communicate with end users to understand the computer issue, troubleshoot and determine a plan of action to resolve.
• Assist computer end users by phone and “dialing into” user’s computer with a remote desktop type application to troubleshoot and resolve issues.
• Install, upgrade and troubleshoot computer software and operating systems.
• Troubleshoot, diagnose, and/or replace computer hardware.
• Document steps for use by end users and other technicians.

NOTE: Complete job description available upon request.

The Collier County Sheriff’s Office provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.