Technician System Support

Collier County Public Schools; Naples (FL); In loco; USD 42.000 - 70.000; Tempo pieno

Descrizione del lavoro

Collier County Public Schools seeks an IT Support Technician to provide desktop and network support across campuses. The role requires strong Windows OS expertise, hardware diagnostics, and solid networking knowledge, including Active Directory and eDirectory.

Occasional travel between schools is required. Candidates should have excellent communication, professionalism, and a customer‑focused mindset; readiness to learn is essential.

Competenze

• High school diploma or GED; extensive knowledge and hands-on experience with Windows OS (server and desktop).
• Thorough knowledge of PC hardware diagnosis, troubleshooting, and repair with hands-on experience.
• Strong understanding of networking concepts including Ethernet, TCP/IP, Windows, Novell clients, Active Directory, and eDirectory.
• Certifications such as CompTIA A+, Network+, MCSE, CCNA or Novell CNA are preferred.

Conoscenze

Strong communication

Professionalism

Customer-focused mindset

Willingness to learn

Reliable transportation

Formazione

High school diploma / GED

CompTIA A+

CompTIA Network+

Microsoft MCSE

Cisco CCNA

Novell CNA

Strumenti

Windows operating systems (server & desktop)

PC hardware diagnosis & repair

Networking concepts (Ethernet, TCP/IP)

Active Directory

eDirectory

Novell network clients

Descrizione del lavoro

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Frontline Applicant Tracking - Collier County Public Schools

• Date Posted:
  11/3/2026
• Location:
  Technology
• Date Available:
  01/04/2027
• Closing Date:
  11/25/2026 11:30 PM

Minimum Requirements (Education/Experience)

High school diploma or General Education Development (GED) certificate. Extensive knowledge and hands-on experience with current Microsoft Windows operating systems, including server and desktop platforms. Thorough knowledge of PC hardware diagnosis, troubleshooting, and repair practices with extensive hands-on experience. Thorough understanding of networking concepts including but not limited to Ethernet, TCP/IP, Microsoft Windows, Novell network clients, Active Director, and eDirectory. Comptia A+, Comptia Network+, Microsoft MCSE, Cisco CCNA or Novell CNA preferred. Employee occasionally lifts and/or moves up to 100 pounds.

Preferred (Education/Experience)

Extensive knowledge and hands-on experience with current Microsoft Windows operating systems, including server and desktop platforms. Thorough knowledge of PC hardware diagnosis, troubleshooting, and repair practices with extensive hands-on experience. Thorough understanding of networking concepts including but not limited to Ethernet, TCP/IP, Microsoft Windows, Novell network clients, Active Directory, and eDirectory.

Minimum Requirements (Education/Experience)

High school diploma or General Education Development (GED) certificate. Extensive knowledge and hands-on experience with current Microsoft Windows operating systems, including server and desktop platforms. Thorough knowledge of PC hardware diagnosis, troubleshooting, and repair practices with extensive hands-on experience. Thorough understanding of networking concepts including but not limited to Ethernet, TCP/IP, Microsoft Windows, Novell network clients, Active Director, and eDirectory. Comptia A+, Comptia Network+, Microsoft MCSE, Cisco CCNA or Novell CNA preferred. Employee occasionally lifts and/or moves up to 100 pounds.

Preferred (Education/Experience)

Extensive knowledge and hands-on experience with current Microsoft Windows operating systems, including server and desktop platforms. Thorough knowledge of PC hardware diagnosis, troubleshooting, and repair practices with extensive hands-on experience. Thorough understanding of networking concepts including but not limited to Ethernet, TCP/IP, Microsoft Windows, Novell network clients, Active Directory, and eDirectory.

Special Notes

The ideal candidate will demonstrate strong soft skills, including clear communication, professionalism, and the ability to work well with staff at all levels, along with a solid technical aptitude and a willingness to learn. Previous experience in IT or customer service is preferred, though not required, as a positive attitude and a customer-focused mindset are equally valuable. Because this position requires occasional local travel between schools, reliable transportation is beneficial.

Postings current as of 11/5/2026 8:26:41 AM CST.

Need Help?

We're here to help! For questions regarding position qualifications or application procedures, please contact Collier County Public Schools directly.

For technical questions regarding the Applicant Tracking system, please contact the Applicant Tracking help desk using the Request Technical Help link below.