PC Maint Tech I

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 41,000 - 65,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking an IT support professional responsible for troubleshooting, analyzing, and maintaining computer-based equipment including point-of-sale systems to support Belk IT operations.

The role emphasizes strong written and verbal communication, the ability to work under supervision, and building solid relationships in a fast-paced, inclusive environment.

Qualifications

• Troubleshoots and maintains computer-based equipment including point-of-sale systems.
• Knowledge of commonly used computer concepts, practices, and procedures.
• Ability to work under immediate supervision and follow pre-established guidelines.
• Strong written and verbal communication skills.

Responsibilities

• Primarily responsible for troubleshooting, analyzing, and maintaining computer-based equipment and systems including point-of-sale equipment to support Belk IT operations.
• Provides timely and effective support to store operations and other stakeholders.
• Maintains strong working relationships and adheres to company policies and standards.

Skills

Technical troubleshooting

POS systems

Customer service

Job description

Primarily responsible for troubleshooting, analyzing, and maintaining computer-based equipment & systems including point of sale equipment thereby supporting Belk IT operations. This role requires knowledge of commonly used computer concepts, practices, and procedures. Primary job functions do not typically require exercising independent judgment but rather relies on instructions and pre-established guidelines. Works under immediate supervision. The role is one that requires an ability to work independently and build and maintain strong working relationships. This position requires strong written and verbal communication skills and the ability to deliver a high level of quality service. We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.