Asset Protection Lead - Full Time - Market Store

Belk, Inc. & Belk eCommerce LLC.; Frisco (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional Development

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk, Inc. & Belk eCommerce LLC. in Frisco, TX is seeking an Asset Protection Lead to help reduce shortages and protect profitability.

This hourly role leads process improvements and ensures adherence to policies, driving accountability and teamwork across the store. You will investigate incidents, lead awareness training, coordinate with local law enforcement, and ensure proper documentation. Candidates should have 1+ years of retail/AP experience, comfort with technology, and willingness to

Qualifications

• 1+ years of retail experience or AP experience.
• Commitment to customer service excellence.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Comfortable with technology and Windows-based systems.

Responsibilities

• Demonstrate ownership and drive store objectives and key metrics.
• Assist with shortage reduction by preventing theft and fraud.
• Maintain up-to-date knowledge of policies and ensure consistent communication.
• Lead awareness training, data security compliance, and AP system use.
• Ensure proper protocol for apprehensions and documentation.
• Foster relationships with local law enforcement for case resolution.
• Ensure store systems operate properly and report outages or risks.

Skills

Retail experience

AP experience

Customer service excellence

Communication

Technology literacy

Adaptability

Team collaboration

Job description

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. This role leads process improvement and ensures compliance of strategies, procedures, and policies. The Asset Protection Lead embodies the values of the Asset Protection Mission Statement by protecting the company’s profitability, serving as a change agent, and promoting a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Support proactive shortage reduction by identifying and preventing incidents of theft, fraud, and dishonesty.
• Maintain current knowledge of company policies and procedures and ensure consistent store communication.
• Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
• Ensure all apprehensions follow proper protocol and incidents are accurately documented and reported.
• Lead store awareness training initiatives, data security compliance, and AP system application.
• Ensure store adherence with company policies, procedures, and safety guidelines.
• Communicate daily goals and key tasks.
• Model behaviors that support building team knowledge.
• Enhance team’s knowledge and accuracy in executing AP programs by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.
• Maintain confidentiality, safeguard sensitive information, and demonstrate composure, understanding the importance to business continuity and investigations.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on business needs.
• Foster strong working relationships with local law enforcement to support collaboration and successful case resolution.
• Ensure store systems are working properly, and promptly report any outages, risks, or safety concerns.

Skills and Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
• 1+ years of retail experience/ AP experience and a dedication to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Benefits we offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs
• *Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway. At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve! We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

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