PC Associate III/Scheduler

Piedmont Healthcare; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Connection Associate III to provide essential front-line support. This role is crucial for ensuring seamless patient services by pre-registering and scheduling procedures while coordinating multiple resources. If you have a passion for customer service and experience in healthcare, this is an excellent opportunity to contribute to patient care in a dynamic environment.

Qualifications

• Two years of customer-facing healthcare experience required.
• Proficiency in scheduling or pre-registering patients preferred.

Responsibilities

• Serve as front-line support within the Patient Connection Center.
• Pre-register and schedule moderately complex procedures.

Skills

Customer Service

Scheduling

Patient Registration

Education

High School Diploma or GED

Job description

Description:

The Patient Connection Associate III serves as front-line support within Piedmont Healthcare's Patient Connection Center. This role involves pre-registering and scheduling moderately complex procedures, as well as coordinating multiple resources to ensure seamless patient services.

Remote/Call Center:

Qualifications:

1. Minimum Education Required: High school diploma or GED
2. Minimum Experience Required: Two (2) years of related customer-facing healthcare experience
3. Minimum Licensure/Certification: None required by law
4. Additional Qualifications: One (1) year of experience demonstrating proficiency in scheduling or pre-registering patients