PBX Telephone Operator Per Diem Nights (11pm-7am), Friday & Saturday

Manatee Healthcare System; Orlando (FL); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Telephone Operator to join their team. This role involves managing incoming calls and ensuring excellent communication within the hospital environment. The ideal candidate will demonstrate strong customer service skills and the ability to handle stressful situations effectively. You will be part of a rewarding work environment that values teamwork and offers comprehensive benefits, including medical, dental, and tuition reimbursement. If you're looking to make a difference in healthcare while developing your career, this opportunity is perfect for you.

Benefits

Challenging and rewarding work environment

Competitive Compensation

Career development opportunities

Excellent Medical, Dental, Vision, and Prescription Drug Plan

Generous Paid Time Off

401(K) with company match

Tuition Reimbursement

SoFi Student Loan Refinancing Program

Employee Assistance Program

Qualifications

• High school diploma required, with one year of experience in PBX or customer service.
• Must possess strong communication and customer service skills.

Responsibilities

• Receives all incoming hospital and operator calls, maintaining good public relations.
• Handles overhead paging and assists ER Registration staff as needed.

Skills

Communication Skills

Interpersonal Skills

Customer Service Skills

Basic Computer Skills

Leadership Skills

Typing Skills (30 WPM)

Education

High School Diploma

Job description

Responsibilities

Job Title: Telephone Operator

Status: Part Time

Schedule: Weekends

About Lakewood Ranch Medical Center (LWRMC): Lakewood Ranch Medical Center (LWRMC), located in the heart of the Lakewood Ranch community, has served the people of Lakewood Ranch and surrounding areas since 2004. It is an award-winning, high-quality, acute-care hospital accredited by The Joint Commission and it consistently ranks high in terms of quality, safety and patient satisfaction. The medical staff includes more than 750 physicians and allied health professionals who practice in a wide range of specialties. Through the years, LWRMC has expanded its offerings to the people of Manatee and Sarasota counties by growing services and updating technologies to better serve the surrounding communities. Services include emergency services and freestanding emergency department, general and robotic surgery, maternity care, breast health, cardiology, orthopedic surgery, stroke, sleep medicine, urology and wound care. If you want to join a team of professionals providing the highest quality of care, look no further than Lakewood Ranch Medical Center.

LWRMC offers comprehensive benefits such as:

• Challenging and rewarding work environment
• Competitive Compensation
• Career development opportunities across UHS and our 300+ locations!
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement
• SoFi Student Loan Refinancing Program
• Employee Assistance Program
• Career development opportunities within UHS and its Subsidiaries

Job Overview: Receives all incoming hospital and operator calls. The shift hours are as follows: Friday 3pm-11pm, Saturday 7am-3pm and 3pm-11pm and Sunday 7am-3pm.

General Responsibilities:

• Handles overhead paging system and uses beeper system when appropriate.
• Assists ER Registration staff as requested.
• Maintains good public relations with hospital personnel, physicians and their staff, insurance companies, and patients.
• Communication and interpersonal skills, basic computer skills, customer service skills, and strong leadership are required.
• Demonstrates Service Excellence at all times.
• Other duties as assigned.

Qualifications

• Minimum, high school diploma
• One year experience in PBX, Customer Service or related field
• On the job training with seasoned employee
• Communication and interpersonal skills, basic computer skills and customer service skills required.
• Able to type 30 WPM with accuracy in spelling.
• Able to handle stressful situations.
• Must be flexible in work schedule.

If you have already submitted your application online and have a specific question, please feel free to contact Maya Perez at [phone]. Please allow two to three business days for the manager to review your application. Thank you for your interest!

About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.