PBX Operator PRN

HCA Healthcare; Virginia; On-site; USD 30,000 - 50,000; Part time

Job summary

Join a leading healthcare provider as a PBX Operator PRN, where you will play a crucial role in ensuring seamless communication within the hospital. This position offers flexible shifts, allowing you to balance work and personal life while contributing to a compassionate care environment. You will be responsible for managing calls and monitoring alarms, ensuring safety and efficiency. An established healthcare organization dedicated to community service and employee growth, this role provides an opportunity to make a significant impact in patient care while enjoying a comprehensive benefits package. Unlock your potential with us!

Benefits

Comprehensive Medical Coverage

401(k) Plan with Matching

Employee Stock Purchase Plan

Education Assistance

Flexible Spending Accounts

Free Counseling Services

Paid Time Off

Employee Health Assistance Fund

Qualifications

• 2 years of customer service experience required.
• 1 year of experience in a medical environment preferred.

Responsibilities

• Answer and route calls promptly and courteously.
• Monitor essential alarm systems and respond appropriately.
• Maintain confidentiality and professionalism at all times.

Skills

Customer Service

Communication Skills

Alarm Monitoring

Education

High School Diploma

Job description

Description

Introduction

PBX Operator PRN, flexible shifts including rotating one weekend a month (7a-7p).

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a PBX Operator PRN with StoneSprings Hospital Center you can be a part of an organization that is devoted to giving back!

Flexible Scheduling & Hours Available!

Benefits

StoneSprings Hospital Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the StoneSprings Hospital Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic PBX Operator PRN to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Responsible for answering and routing correctly all calls in a prompt, courteous, and pleasant manner and to provide monitoring of all essential alarm systems to start responses to alarm activator.

Demonstrates ability to operate console unit promptly and efficiently.

Maintains courtesy when responding to incoming and outgoing callers.

Accurately identifies and takes appropriate action for the following situations when they occur: Code Red (Red), Code Blue (CPR), Code Yellow (disaster), and bomb threats.

Reports all telephone repair needs to the PBX Coordinator.

Reviews, comprehends, and adheres to hospital and department policies and procedures which pertain to work performance.

Properly uses paging system and exercise discretion in keeping paging to a minimum.

Monitors all alarm system (fire, oxygen, burglar, vacuum, etc.) and takes appropriate action in event of an alarm activation.

Treats all information obtained as confidential and communicates the information only through the designated administrative channels.

Refers all patient information calls to appropriate designated person.

Attends in-service and staff meetings as requested.

Exhibits a professional rapport with employees, physicians, patients and visitors.

Maintains professional appearance and demeanor.

Performs duties at designated work station related to other department operations as may be assigned through the PBX Coordinator.

Provides adequate notice in event of illness.

Exhibits high degree of dependability and maturity.

Other duties as assigned.

What qualifications you will need:

• 2 years of customer service experience, and/or
• 1 year of experience working in a medical environment.

StoneSprings Hospital Center has provided quality healthcare services since 2015. We give patients access to trained physicians and advanced technology. Our 120+ bed hospital is one of the regions leading acute care facilities in Loudoun County. Our medical services includes a full-service 24/7 Emergency Department, orthopedics, advanced heart and vascular care, extensive diagnostic imaging and interventional radiology capabilities, minimally invasive robotic surgery and maternal/child health.

At StoneSprings Hospital Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our PBX Operator Third Shift PRN opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.