PBX Operator Per Diem - SJOMO Communications

Prime Healthcare; Dallas (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a PBX Operator / Receptionist to join their award-winning team. The role involves handling incoming calls, directing visitors, and monitoring alarms within the hospital. This position requires effective communication skills, previous experience in a similar role, and a high school diploma. Join a place committed to quality and compassionate care in the heart of the community.

Qualifications

• Previous PBX experience preferred.
• Experience in office or receptionist roles.
• Effective written and verbal communication skills.

Responsibilities

• Answering the switchboard and directing visitors.
• Monitoring hospital alarms and following emergency codes.
• Communicate effectively with the population served.

Skills

Effective communication

Analytical skills

Problem-solving

Customer service

Education

High School Diploma or Equivalent

Job description

Overview

At St. Joseph Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, St. Joseph Medical Center is actively seeking new members to join its award-winning team!

Founded in 1874 by the Sisters of St. Joseph of Carondelet, St. Joseph Medical Center has a long tradition of providing high-quality, compassionate care. Its Catholic heritage and the spirit of our founding Sisters continue today in our mission of caring for the community. The Diocese of Kansas City-St. Joseph is the Catholic Sponsor for St. Joseph Medical Center, under the leadership of his Excellency Bishop James V. Johnston, Jr.

St. Joseph Medical Center has received numerous awards for its quality and clinical excellence. We believe that continuous quality of care and performance improvements are the foundation for preserving and enhancing healthcare delivery. For more information, visit www.stjosephkc.com.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greeting and directing people to the appropriate departments. The PBX operator monitors the hospital alarms and must be aware of the policies and procedures of all hospital emergency codes. Ability to communicate effectively with the population served.

Qualifications

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
• Previous PBX experience preferred.
• Previous experience in office or receptionist roles.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience preferred.