PBX Operator - GCH

Garden City Hospital; Garden City (MI, KS); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated PBX Operator to join its award-winning team. This role involves answering the switchboard, directing calls, and ensuring smooth communication within the hospital. The ideal candidate will have strong verbal and written communication skills, along with the ability to multi-task in a fast-paced environment. Join a community committed to quality healthcare and make a difference in patients' lives. This is a fantastic opportunity to be part of a respected medical facility with a focus on compassion and community involvement.

Qualifications

• High School Diploma required; previous PBX and receptionist experience preferred.
• Effective communication and customer service skills are essential.

Responsibilities

• Answering the switchboard and directing calls to appropriate departments.
• Monitoring hospital alarms and being aware of emergency codes.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Analytical Skills

Problem-Solving

Customer Service

Multi-tasking

Education

High School Diploma or Equivalent

Job description

PBX Operator - GCH

Facility

Garden City Hospital

Location

US-MI-Garden City

ID

2025-205555

Category

Admin

Position Type

Per Diem

Shift

Variable

Job Type

Non-Exempt

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

At Garden City Hospital, we pride ourselves on community involvement and commitment to preserving access to quality and compassionate healthcare. We are a state-of-the-art medical facility with over 300 licensed beds and a teaching hospital, offering medical education to students, residents and fellows from across the country. The residency and fellowship programs offer graduate medical education to more than 80 trainees in specialties. Garden City Hospital has an award-winning staff of over 350 of the area's best and brightest physicians from almost every specialty. Learn more at www.gch.org.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

High School Diploma or Equivalent required (effective 4/1/14 for all new hires).

1. Previous PBX experience preferred.
2. Previous experience in office or receptionist
3. Effective written, verbal communication, and interpersonal skills.
4. Ability to multi-task, prioritize needs to meet required timelines.
5. Analytical and problem-solving skills.
6. Customer Services experience preferred.

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