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PBX Operator

Prime Healthcare

Lake Arrowhead (NJ)

On-site

USD 10,000 - 60,000

Part time

13 days ago

Job summary

Prime Healthcare is seeking a PBX Operator / Receptionist at Saint Clare's Health, responsible for handling communication throughout the hospital. In this role, you will answer calls, greet visitors, and ensure a smooth operation in a busy healthcare setting. The ideal candidate should have a high school diploma and strong communication and customer service skills. This position offers competitive pay and a supportive work environment.

Qualifications

  • Previous PBX or receptionist experience preferred.
  • Effective written and verbal communication skills.
  • Ability to prioritize tasks and meet timelines.

Responsibilities

  • Answer the switchboard and greet visitors.
  • Monitor hospital alarms and respond to emergency codes.
  • Direct visitors to the appropriate departments.

Skills

Communication Skills
Customer Service
Multi-tasking
Analytical Skills

Education

High School Diploma or Equivalent

Job description

Overview

At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!

Saint Clare's Health includesCMS 5-Star Ratedhospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

  • High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  • Previous PBX experience preferred.
  • Previous experience in office or receptionist
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience preferred.
  • Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

    #LI-SK1

    Pay Transparency

    Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

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    Equal Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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