PBM Process Improvement Manager Sr.

Elevance Health; Town of Florida (NY); Hybrid; USD 94,000 - 163,000; Full time

Job summary

Elevance Health is seeking a Senior Process Improvement Manager to lead improvement initiatives across a business unit. The role requires a BA/BS and 8+ years in process improvement, with at least 3 years at the managerial level.

Strong SQL/Teradata, vendor management, and automation experience are highly valued. The position is hybrid, with in-office requirements 1–2 days per week, and may involve travel to various worksites as needed.

Qualifications

• BA/BS in a related field is required.
• Minimum 8 years of process improvement experience including planning, PM, business analysis, and leadership.
• At least 3 years at Process Improvement Manager level.
• Preferred: PBM Claims and Accumulator experience; Lean Six Sigma certification.

Responsibilities

• Identify opportunities for improvement and develop best practices.
• Develop metrics to track performance and goal achievement.
• Serve as internal consultant for continuous improvement initiatives.
• Develop plans to improve performance enterprise-wide.
• Travel to worksite and other locations as necessary.

Skills

Process improvement

Project management

Leadership

Data analysis

Education

BA/BS in related field

Tools

SQL

Teradata

Python

Salesforce

Job description

Anticipated End Date

2026-10-10

Position Title

Process Improvement Manager Sr.

Job Description

Hybrid 1

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Process Improvement Manager Sr responsible for identifying opportunities for improvement, developing and implementing best practice and continuous improvement initiatives for a business unit.

How you will make an impact

• Proactively identifies opportunities for improvement; researches, develops, and implements related best practices.
• Develops metrics to track performance and goal achievement
• Serves as internal consultant relative to continuous improvement initiatives
• Identifies and develops plans to improve performance to be incorporated enterprise wide.
• Travels to worksite and other locations as necessary.

Minimum Requirements

Requires a BA/BS in a related field and minimum of 8 years process improvement experience with planning, project management, business analysis, and leadership role experience, including minimum of 3 years experience as a Process Improvement Manager level; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• PBM Claims and Accumulator Experience is highly preferred
• SQL and Teradata skills are highly preferred
• Process Improvement and Continuous Improvement is highly preferred
• Implementation & Vendor Management Experience is highly preferred
• Prior Authorization and Eligibility Knowledge is preferred
• Python and Automation Experience is preferred
• Lean Six Sigma Certification is preferred
• Experience with Salesforce is preferred

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $94,320 to $162,702

Location(s): California, Colorado, Illinois, Nevada, Virginia, Washington State

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level

Non-Management Exempt

Workshift

1st Shift (United States of America)

Job Family

BSP > Process Improvement

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE

Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.