PBB & BHS Mechanical Technician

Bermuda Airport; Georges (NH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Bermuda Airport is seeking a Mechanical Technician to monitor and maintain the BHS and PBB systems, ensuring safe and efficient baggage handling operations. The role involves diagnostics, maintenance, and prompt response to service calls, with coordination across security and IT teams.

Responsibilities include data recording, safety compliance, and supporting operation teams to minimize downtime while upholding airport safety standards.

Qualifications

• High school diploma or GED required; NCCER certification preferred.
• 2+ years in a mechanical role, ideally with baggage handling systems.
• Proficient in MS Office; strong Excel/Word skills.
• Detail-oriented with excellent time management.
• Able to multitask and work under pressure in a fast-paced environment.
• Team player with solid verbal and written communication.
• Capable of troubleshooting under pressure and solving problems.
• Flexible with shifts and responsive to operational needs.
• Proactive about process improvements.

Responsibilities

• Inspect BHS and PBB areas for safety issues and report findings.
• Operate and monitor BHS and PBB systems for optimal performance.
• Monitor conveyor system status and troubleshoot faults.
• Remove baggage jams and respond to service calls.
• Coordinate configuration changes with security operations.
• Repair, document, and report service calls and issues.
• Record work orders in the eMaint system and close completed tasks.
• Perform preventive maintenance and upgrades as required.
• Communicate with clients and technicians regularly.

Skills

Baggage handling systems

SCADA familiarity

Microsoft Office

Time management

Teamwork

Communication

Problem solving

Multitasking

Read technical manuals

Tool use

Education

High school diploma or GED

NCCER certification

Tools

Hand and power tools

Light/medium equipment operation

eMaint (work orders)

Job description

The PBB & BHS Mechanical Technician works under the direction of the Director and Manager, Facilities & Asset Management, and is supervised by the Systems Operations Supervisor. The PBB and BHS Mechanical Technician will be responsible for monitoring the baggage handling system (BHS), managing the status, resolution of the baggage handling system. Responsible for servicing and maintenance of the passenger boarding bridges (PBB) to deliver operationally safe services. The postholder will conduct investigations and complete work orders and reports.

Essential Functions and Responsibilities

• Inspects all areas around and related to BHS and PBB systems for any safety issues. Issues are relayed to the Systems Operations Supervisor

• Perform operational duties as required to keep the BHS and PBBs running at optimal performance.
• Monitor conveyor system status
• Monitors, troubleshoots, and repairs BHS system and network server
• Remove baggage jams and take service calls
• Determine/coordinate configuration changes with security operations to bypass off-service conveyor
• Troubleshoot, repair, and report service calls and technical issues internally
• Record data and works completed on work orders through the eMaint system, including closing completed work orders
• Reset errors due to luggage, equipment, stakeholder, and passenger incidents
• Monitor the performance and condition of the systems/equipment, complete preventive maintenance inspections, and carry out any corrective repairs/upgrades
• Communicates regularly with clients and technicians over the phone and radio
• Adhere to all safety requirements

• Responsible to read, understand and comply with all company policies and applicable Standard Operating Procedures (SOP’s)
• Perform any other duties needed to help drive our Vision, fulfill our Mission, and abide by our organization’s Values
• Monitors, troubleshoots, and repairs the CT Xray screening and CT Xray network server

Qualifications and Experience:

• High school diploma or GED

• Possess an understanding of the BHS System, including the Supervisory Control and Data Acquisition (SCADA) System; Alstef would be the Manufacturer.
• 2+ years of work experience in a mechanical role, preferably in baggage handling systems
• Strong experience with Microsoft Office (Advanced Excel, Word)
• Strong knowledge of computers and equipment
• Must be detail-oriented and possess excellent time management and prioritization skills.
• Ability to multitask with frequent interruptions
• Team player with strong verbal and written communication skills
• Ability to solve problems under pressure
• Flexibility with time, ability to shift priorities quickly based on staff and system needs
• Proactive attitude toward process improvement

Required Knowledge, Skills, Abilities

• Ability to read and understand technical manuals and drawings
• Use hand and power tools
• Operate light and medium equipment
• Possess basic NCCER certification
• Troubleshoot and solve system problems under tight time deadlines
• Work collaboratively with maintenance mechanics, TSA, Information Technology personnel, and others
• Accomplish multiple tasks accurately, prioritize, and meet deadlines

Physical Demands

• Ability to work extended hours greater than the normal shift, based on flight delays, emergencies, or when the airport is closed
• Move diligently and quickly to a location/s within the terminal or on Apron to support security, operational, or emergency services
• This position has a vision and hearing requirement to identify the dangers associated with airport security operations and associated observations for reporting accurate reports of security events and occurrences on the BHS.
• Ability to work from heights
• Ability to work during inclement weather
• Ability to safely lift motor and other BHS and PBB components