PB Credit Associate BB

Citizens; Boston (MA); Hybrid; USD 115,000 - 145,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Education reimbursement

Wellness programs

Flexible work arrangements

Job summary

Citizens is seeking a Private Bank Lending Specialist in our Boston office to support the Relationship Manager with loan portfolios, providing analytical and processing expertise from application through closing. The role emphasizes accuracy, regulatory compliance, and customer service.

The position requires at least 3+ years in credit policy and lending, with strong communication skills. The role offers a 4-day in-office and 1-day work-from-home schedule and a base salary in the six-figure

Qualifications

• Minimum 3+ years of experience in credit policy, lending origination systems, underwriting, and regulatory requirements for commercial real estate/multi-family lending.

Responsibilities

• Works closely with RM and client to identify lending needs and solutions.
• Performs analysis of client's financials to determine loan eligibility.
• After RM handoff, serves as main POC for all parties to lending transactions while keeping RM informed.
• Manages end-to-end loan process from inquiry through post-closing and coordinates closing.
• Monitors pipeline to ensure timely closings.
• Knowledgeable on credit policy, lending origination systems, and regulatory requirements.

Skills

Credit policy

Lending origination systems

Underwriting

Regulatory requirements

Communication skills

Tools

Credit analysis tools

Job description

Description

The Private Bank Lending Specialist supports the Relationship Manager with their client's loan portfolio with extraordinary care and service. The lending specialist works in primarily operational, processing, and analytical capacities, ensuring a high level of quality control from the loan application through the closing process.

Primary responsibilities include

• Works closely with RM and client to identify lending needs and solutions.

• Performs analysis of client's financials to determine loan eligibility.

• After RM handoff, serves as main POC for all internal/external parties to lending transactions while keeping RM in the loop.

• Manages end-to-end loan process with clients, internal/external partners from inquiry through post-closing (e.g., presents loan to Credit Officer for approval, locks & submits loans, collects conditions, assists with closing coordination and any post-closing requests).

• Monitors pipeline to ensure loan workflow is efficient and meeting closing deadlines.

• Knowledgeable on Private Bank credit policy, lending origination systems, and regulatory requirements involved in commercial real estate/multi-family lending.

• Maintains a high level of quality control for verifying accuracy of financial and loan documents.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Minimum 3+ years of experience and knowledge of credit policy, lending origination systems, complex underwriting, and regulatory requirements involved in commercial real estate/multi-family lending.

• Lending underwriting and credit analysis experience desired

• Demonstrated success working in high net worth, non-traditional loans and underwriting

• Strong written and verbal communication skills with high attention to detail

Hours & Work Schedule

• Role will be based in our Boston, MA office. (4 days in office requirements; 1 day work from home).

Pay Transparency

The range for this position is $115,000 - $145,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.