Payroll Tax Investigator & Corrections Lead

Check; New York (NY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Check is a payroll technology company redefining how people get paid. The Partner Support Team resolves payroll and payroll tax discrepancies after they occur, handling corrections end-to-end to drive amended filings and accurate employee records.

The Corrections Specialist will investigate, correct historical payroll data, determine downstream filing impacts, and communicate outcomes to Check's partners. This role emphasizes accuracy, analytical rigor, and cross-functional collaboration.

Qualifications

• 3–4 years of experience in payroll operations, payroll tax, tax compliance, or a client-facing role supporting payroll fintech.
• Hands-on experience with payroll corrections, account reconciliation, and the amendment process, including familiarity with corrected forms.
• Working knowledge of multi-jurisdiction payroll tax, federal/state taxes, paid leave, unemployment programs, and local taxes.
• Demonstrated ability to analyze data to investigate issues and identify root causes; SQL experience is a plus.
• Proven ability to identify and implement process improvements and scalable operational solutions.

Responsibilities

• Investigate payroll and payroll tax discrepancies to identify root cause and determine the full scope of impact.
• Correct historical payroll records, including wages, taxes, benefits, deductions, and work locations, and verify accuracy.
• Determine which filings are affected by a correction and document amendments by period and jurisdiction.
• Ascertain when corrected tax forms (W-2C, 1099) are required and confirm corrected figures before issuance.
• Reconcile tax accounts and identify tax due, refunds, or credits.
• Assess the financial impact of each correction and coordinate with internal teams to resolve.
• Evaluate materiality and filing obligations to define the scope of corrections and support rationale.
• Communicate correction outcomes and timelines to partners with clear, timely updates.
• Collaborate with Tax Operations, Payroll Operations, Engineering, Product, Risk and Revenue to resolve complex cases.
• Manage a high volume of cases against deadlines, prioritizing by risk and impact.
• Identify recurring root causes and recommend automation and product improvements to reduce corrections.

Skills

Payroll operations

Payroll tax

Tax compliance

Analytical thinking

SQL

Communication

Process improvement

Education

Bachelor's degree in finance or accounting

Tools

Zendesk

Job description

Check is a payroll technology company redefining how people get paid. The Partner Support Team resolves payroll and payroll tax discrepancies after they occur, handling corrections end-to-end to drive amended filings and accurate employee records.

The Corrections Specialist will investigate, correct historical payroll data, determine downstream filing impacts, and communicate outcomes to Check's partners. This role emphasizes accuracy, analytical rigor, and cross-functional collaboration.