Payroll Specialist II - On-Site

Asure Software; High Point (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A Human Capital Management solutions provider is seeking a Payroll Specialist II to support business clients with payroll processing. This role involves managing employee payroll records, ensuring accurate and timely payroll delivery, and developing client relationships. The ideal candidate will have FPC certification or relevant experience and excellent communication skills. This is a full-time on-site position in High Point, NC.

Benefits

Medical, Dental, Vision

Company-paid Life Insurance

401K Program

Employee Stock Purchase Program

Fitness Reimbursement Program

Self-Managed PTO

Qualifications

• Experience in payroll processing, preferably in a client-facing role.
• Ability to work under tight deadlines.
• Collaborative, team-minded attitude focused on customer success.

Responsibilities

• Maintain employee payroll records accurately.
• Administer payroll for assigned customers in a timely manner.
• Verify time and attendance records.

Skills

FPC certification or 3-5 years of automated payroll systems experience

Previous payroll processing experience in a client-facing environment

Direct experience with SaaS payroll systems

Intermediate experience with Microsoft Word, Excel, and Outlook

Project management skills

Polished verbal and written communication skills

Job description

Overview

Base pay range: $22.00/hr - $27.00/hr

This is an on-site position and will be based out of our High Point, NC hub office. We are a Human Capital Management (HCM) solutions provider with over 600 employees, delivering Payroll & Tax, HR, and Time & Attendance software and services to more than 100,000 clients.

How you will contribute

Our Payroll Specialist II – Small Business supports our business clients by delivering expert payroll processing and related services. The Payroll Specialist II is responsible for establishing and maintaining employee payroll records.

• Accurately enters and maintains employee-related information in the payroll system, including personnel changes, wage adjustments, garnishments, child support and liens, tax withholding changes, direct deposit, special withholdings, compensation, and state unemployment codes, leave of absence, and termination forms.
• Administers all payrolls within an assigned portfolio of customers, ensuring payrolls are processed in a timely and accurate manner in compliance with applicable laws and regulations.
• Processes a variety of payroll scenarios (weekly, semi-monthly, custom calendar, hourly, salary, commissions, multi-state, etc.).
• Produces preliminary payroll reports and compares them against time sheets and other payroll data to confirm accuracy.
• Verifies time and attendance records, wage computation, hours worked and pay adjustments, and posts information into appropriate records.
• Develops and maintains positive client relationships, serving as a trusted payroll processing resource and providing best-practice recommendations.
• Responds to client telephone and/or email inquiries and takes appropriate action in compliance with Service Level Agreements.
• Performs quality control and auditing to ensure accuracy and low error rate.
• Assists with month-end, quarter-end and year-end processes, including ACA activities and W-2 pay/deduction code verifications, and with training sessions on system functions and regulatory changes.
• Assists and/or manages updates to clients’ leave (PTO) plans and ancillary products such as benefits and 401(k) plans.

Qualifications

• FPC certification or 3-5 years of automated payroll systems experience.
• Previous payroll processing experience in a client-facing environment, such as a Service Bureau Organization (SBO).
• Direct experience with SaaS payroll systems and ability to learn new ones.
• In-house payroll processing experience in a small to mid-sized business is highly preferred, but not required.
• Intermediate experience with Microsoft Word, Excel, and Outlook.
• Ability to deliver under tight deadlines or unusual/critical situations.
• Project management skills to handle multiple tasks concurrently.
• Clear and professional written communication for client success.
• Collaborative, team-minded attitude focused on customer success.
• Polished verbal and written communication skills.

Compensation

The base range for this role is $22.00-$27.00 per hour depending upon level of experience.

Benefits

• Medical, Dental, Vision, HSA, FSA
• Company-paid Basic Life Insurance, AD&D, Long-Term Disability, Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

Company information

Our Mission: To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping our employees grow personally and professionally.
• Helping customers grow by getting the most from their human capital.
• Growing relationships in our communities that inspire goodness.
• Do all of these things in a way that grows shareholder value.

Our Vision: Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values: Embrace Change; Lead with Integrity; Own the Outcome; Deliver Awesome; Be a Good Human.

Equal Opportunity

We are an equal opportunity employer. All candidates must be legally authorized to work in the US. We are unable to sponsor or transfer Visas at this time. No agencies please. Unsolicited resumes may be considered property.

Additional

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Human Resources

Industries: Human Resources Services