Payroll Specialist

DHL Supply Chain; Westerville (OH); On-site; Confidential; Full time

Benefits offered by this job

International environment

Flexible work environment

Competitive compensation and benefits

Training and development opportunities

Job summary

DHL Supply Chain in the United States is seeking a Payroll Specialist to ensure accurate and timely payroll processing, including earnings, deductions, and tax-related tasks. You will maintain payroll records, handle inquiries, and support audits and reporting in a dynamic, global logistics environment.

The role requires Associate’s degree or equivalent and 3–5 years of payroll experience, with proficiency in ADP ProBusiness and Kronos Timekeeping. Bilingual Spanish is preferred.

Qualifications

• Experience with multi-state payroll environments is preferred.
• Strong analytical and problem-solving abilities in payroll processing.

Responsibilities

• Process weekly/biweekly payroll with high accuracy.
• Audit hires, terminations, LOA changes and transfers for pay impact.
• Apply union wage rates, dues and CBA rules; support union reporting.

Skills

Advanced Excel

Bilingual Spanish

Education

Associate’s degree or equivalent

Tools

ADP ProBusiness

Kronos Timekeeping

Job description

DHL Groupthelogistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Job Purpose:

The Payroll Specialist is responsible for ensuring accurate and timely processing of employee payroll by reviewing, validating, and entering payroll data in accordance with company policies and regulatory requirements. This role supports day to day payroll operations, including processing earnings and deductions, handling basic tax and garnishment tasks, maintaining employee payroll records, and resolving routine inquiries. The Payroll Specialist helps ensure data integrity, provides high quality customer service, and supports reporting, audits, and continuous improvement within the payroll function.

Your tasks:

Payroll Processing

• Processes bi weekly/weekly payroll cycles with high accuracy.
• Audit new hires, terminations, LOA changes, and transfers for pay impact.
• Validate tax setups, home/work locations, SIT/SUI configurations, and reciprocity rules.
• Audit large scale pay categories (overtime, shift differentials, incentives, allowances).
• Reviews and validates timecards, pay codes, adjustments, and earnings calculations.
• Prepares off cycle payments, corrections, and manual checks as required.
• Performs pre and post payroll audits to identify discrepancies and ensure accuracy.

Union Payroll Management

• Applies union wage rates, premiums, shift differentials, dues, and CBA-defined rules.
• Ensure accurate calculation and remittance of dues, fees, and assessments.
• Supports union reporting requirements and provides documentation for audits.
• Prepare required union payroll reports and respond to union inquiries.
• Support grievance resolution by providing payroll data or CBA interpretation.
• Ensures payroll system configurations align with contractual requirements.

Garnishment & Wage Attachments

• Process incoming garnishment orders and enter them into the payroll system.
• Determine proper deduction priority (child support tax levies creditor orders).
• Apply state and federal disposable income rules and withholding limits.
• Maintain internal logs and ensure timely correspondence with agencies.
• Reconcile garnishment deductions with outbound remittance files.
• Handle escalated employee and agency inquiries.

Payroll Tax & Compliance Support

• Assists with proper tax withholding setup for employees.
• Confirm SUI, locality tax setup, and applicable tax reciprocity rules.
• Reconcile employer tax liabilities and ensure GL accounts balance.
• Review mobility or multi state work scenarios for correct withholding.
• Support quarter end and year end payroll tax reconciliation and W 2 production.
• Research and respond to payroll tax notices and resolve basic discrepancies.
• Process amendments in current quarter and prior quarters
• Reconcile payroll summaries against bank funding reports.

File Analyst

• Prepares routine and ad hoc payroll reports for HR, Finance, and auditing purposes.
• Reviews, reconciles, and uploads payroll files (deductions, benefits, time, earnings).
• Ensures data accuracy through routine validations and audits.
• Audit and reconcile retirement plan contributions (401(k), pension).
• Monitor and reconcile inbound/outbound payroll files for accuracy.
• Analyze payroll interface errors and resolve data integrity issues.
• Collaborate with HRIS or IT for system troubleshooting and enhancements.
• Maintain documentation for payroll processes, workflows, and automation logic.

Reporting Specialist

• Prepares routine and ad hoc payroll reports for HR, Finance, and auditing purposes.
• Creates ad hoc reports based on requests from Payroll, HR, or Finance.
• Reviews report data for accuracy and resolves any discrepancies.
• Provides clear data summaries and insights to stakeholders.
• Maintains secure handling of payroll information.
• Works with HRIS/IT to fix report issues and improve reporting tools.
• Documents report processes and keeps reporting files organized.

Combined tasks

• Process or assist with payroll accurately, timely, and efficiently in compliance with all federal, state/provincial, local, and regulatory requirements.
• Responsible for managing a work queue ensuring that work is managed within SLA’s.
• Manages and responds to moderately complex, Tier 2 employee escalations.
• Follows and maintain internal control policies, procedures and compliance with respect to the payroll process
• Provides recommendations for process improvements and assists in developing solutions to meet business needs.
• Create EPIP for loading to payroll

Your profile:

• Associate’s degree or equivalent
• 2+ years of payroll experience for a Payroll Specialist and 3+ years of payroll experience for a Sr Payroll Specialist, including expertise in a multi-state payroll environment or specific function
• Exposure and knowledge of complex HR processes that impact payroll
• Advanced Excel Skills
• Knowledge of ADP Vantage and Kronos Timekeeping, or similar time and attendance and payroll applications
• Knowledge of wage and hour laws related to payroll
• Analytical and problem-solving skills as problems faced are often complex and require extensive investigation and analysis
• Ability to gather, analyze and interpret information for completeness and accuracy
• Communication skills (oral & written); ability to effectively interact with others at all levels
• Bilingual (Spanish speaking), preferred, but not required

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Description

• Inputs data to computerized payroll systems to prepare weekly and biweekly payroll, including updating and adjusting employee master file records upon notice of changes to deductions or status.
• Completes standard payroll processing activities, such as:computes wage and overtime payments, calculates and records payroll deductions, and processes requests for off-cycle payments.
• Answers routine questions (via email and phone) from employees and management regarding payroll matters.
• Performs standard administrative tasks, including answering phones, preparing reports, maintaining records, and tracking information using case management tool.
• Audits and processes payroll information submitted by Business Partners for accuracy, policy compliance and completeness.
• Creates manual checks and tracks paycheck shipments.
• Maintains confidentiality of employee and company data.

Required Education And Experience

• Three to five (3-5+) years of experience in payroll, multi-state payroll processing preferred
• Working knowledge ofpayroll practices, including local, state, and federal policies and regulations
• Functional knowledge of automated large scale payroll application like ADP ProBusiness.
• Bi-Lingual in Spanish preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.