Payroll Specialist

Neighborly®; Waco (TX); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Neighborly Benefits

Equity opportunities

Bonus opportunities

Job summary

Neighborly is seeking a Payroll Specialist to support accurate and timely payroll processing across states on the People Services team. The role handles payroll records, deductions, 401(k), and compliance tasks while coordinating with internal teams.

The ideal candidate has 3+ years of payroll experience, strong Excel and HRIS skills, and a meticulous, proactive approach in a fast-paced environment. This hybrid role offers clear avenues for growth within Neighborly's home and business services

Qualifications

• High School Diploma or equivalent with 3+ years payroll experience.
• Multi-state payroll/taxes, confidential data handling, discrepancy resolution.
• Proficient in MS Office (advanced Excel with pivot tables/VLOOKUP); HRIS/timekeeping systems.
• Strong organizational, communication, and problem-solving skills with attention to detail.
• Independent worker, team player, customer-service focused with continuous improvement drive.

Responsibilities

• Process payroll records accurately and on time across multiple states, including deductions and 401(k).
• Confirm accurate timekeeping, pay reporting, and payroll-related information with supervisors.
• Prepare, process, and distribute payroll checks and adjustments as needed.
• Process weekly Davis-Bacon payroll for 10-15 jobs with DOL documentation.
• Prepare payroll, billing, bonus, and accounting reports.
• Support month-end payroll and benefits accounting, including GL activity.
• Maintain payroll records and support audits and compliance documentation.
• Support payroll changes due to acquisitions, transitions, or reorganizations.
• Manage payroll communications via shared inbox and escalation.
• Support garnishments, direct deposit corrections, pay card tasks.
• Receive and process incoming payroll mail and coordinate internal mail transfers.

Skills

Payroll processing

Multi-state payroll

Excel

HRIS

Timekeeping

Data confidentiality

Organizational skills

Communication

Problem solving

Customer service

Education

High School Diploma or equivalent

Tools

MS Office

HRIS

Job description

Are you looking for a place where you can bring your skills?

Welcome to Neighborly—the hub of service brands that connects customers to top‑notch local experts who repair, maintain, and enhance homes and businesses. Our long‑standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

The Payroll Specialist supports accurate and timely payroll processing, reporting, and related administrative tasks for the organization. This role partners with internal teams to resolve payroll questions, maintain records, support compliance activities, and assist with payroll accounting processes. The ideal candidate is detail‑oriented, organized, and able to manage multiple priorities in a fast‑paced team environment.

Bring Your Experience And Be Empowered To Innovate.

As a Payroll Specialist on the People Services team, a typical day for you will include:

• Process payroll records accurately and on time across multiple states, including new hires, terminations, adjustments, deductions, 401(k) contributions, and applicable payroll tax, wage and hour, and jurisdictional requirements.
• Partner with supervisors and internal teams to confirm accurate timekeeping, pay reporting, and payroll‑related information.
• Prepare, process, and distribute payroll checks, including manual checks and payroll adjustments as needed.
• Process weekly Davis‑Bacon payroll for an average of 10 to 15 jobs, including filing required documentation with contractors for DOL reporting.
• Prepare payroll, billing, bonus, and accounting reports on a recurring and as‑needed basis.
• Support month‑end payroll and benefits accounting, including journal entries, general ledger activity, trial balance reconciliations, and cost allocations.
• Maintain payroll processing records and support internal and external audit, control, and evidence requests, including 401(k), payroll, tax, and compliance documentation.
• Support payroll‑related activities tied to organizational changes, acquisitions, integrations, job changes, pay changes, and associate transitions.
• Manage payroll communications by monitoring the shared payroll inbox, responding timely, and escalating or rerouting issues as needed.
• Support payroll compliance and administration tasks, including garnishments, direct deposit corrections, pay card tasks, and other duties as assigned.
• Receive and process incoming payroll mail and coordinate internal mail transfers to the appropriate team or department.

Bring Your Skills And Be Inspired To Achieve Success.

Required Qualifications:

• High School Diploma (or equivalent) with 3+ years of payroll experience; equivalent combinations considered.
• Multi-state payroll and taxes, confidential data handling, and discrepancy research/resolution.
• Proficiency in MS Office (advanced Excel with pivot tables/VLOOKUP) and working knowledge of HRIS, payroll, or timekeeping systems.
• Strong organizational, communication, and problem‑solving skills with high attention to detail and ability to manage competing deadlines.
• Independent worker, team player, and customer service‑focused with a continuous improvement drive.

Work Environment & Schedule:

• Full-time, Monday–Friday, 8:00 AM–5:00 PM CT.
• Hybrid work model
• Office locations: 1010 N. University Parks Drive, Waco, TX OR 500 East John Carpenter FWY, Irving, TX

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience.
• Benefits: Neighborly Benefits
• Financial Benefits: Equity and bonus opportunities are available.

Physical Requirements:

The physical demands described here are representative of those required to successfully perform the essential functions of this role. The associate must be able to stand and sit in an office environment; see, hear, and communicate effectively; and use standard office equipment and computers. This role also requires the ability to lift and move equipment, supplies, and materials, including items weighing up to 25 pounds. The associate is exposed to typical office working conditions. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions. These statements are intended to describe the general nature and level of work performed and are not an exhaustive list of all responsibilities. We reserve the right to modify this job description at any time.

Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

Neighborly - USA Shared Services