Payroll Specialist

ATG Entertainment USA; San Antonio (TX); Hybrid; USD 65,000 - 86,000; Full time

Benefits offered by this job

PTO

Volunteer Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

FSA

Disability Insurance

Life Insurance

Sick leave

Job summary

ATG-Entertainment is seeking a skilled Payroll Specialist to join the North American Payroll team in San Antonio. You will handle weekly full-cycle payroll for salaried, hourly, and union staff, focusing on California compliance and multi-state operations using UKG.

The role requires in-office presence at least four days per week and close collaboration with the Payroll Director. The ideal candidate has payroll experience, proficiency with HRIS/HCM systems such as UKG, ADP, or Ceridian, and

Qualifications

• 2+ years of payroll processing experience required.
• Experience with UKG or similar HCM systems preferred.
• Knowledge of federal and state payroll regulations.

Responsibilities

• Process accurate weekly full-cycle payroll for salaried, hourly, and union employees using UKG.
• Identify and resolve payroll discrepancies and processing issues.
• Process off-cycle payroll, including manual checks for terminations, bonuses, retro pay, and adjustments.
• Review timecard data and ensure compliance with state, local, union, and department rules.
• Maintain electronic payroll files and respond to employee payroll questions.
• Assist with W-2s and 1095-Cs and cross-train staff in payroll functions.
• Support union reporting, CBAs, and related health/pension contributions.
• Assist with union audits and prepare weekly union benefit reports.

Skills

Payroll processing

UKG HCM

Excel (Pivot, VLOOKUP)

HRIS experience

California wage & hour knowledge

Tools

UKG Mastermind

UKG Ready

ADP

Ceridian

Job description

About The Position

ATG-Entertainment - North America is looking for a skilled Payroll Specialist to join our North American Payroll team. This role is based in San Antonio and supports multi-state payroll operations with a strong focus on California compliance. You will work closely with the Payroll Director and play a key role in ensuring accurate and timely payroll processing for a large and diverse workforce.

The ideal candidate has hands-on payroll experience, is proficient in HRIS and HCM systems such as ADP, UKG, or Ceridian, has experience working with unions, and has a solid understanding of California wage and hour requirements.

This position currently requires contributing from the office a minimum of four days per week.

General Responsibilities

• Process accurate and timely weekly full-cycle payroll for salaried, hourly, and union employees across three San Francisco venues using UKG
• Identify, research, and resolve payroll discrepancies and processing issues
• Process off-cycle payroll including manual checks for terminations, bonuses, retro pay, and payroll adjustments
• Review and validate timecard data (ABI Mastermind and UKG Ready), including overtime, paid leave, holiday pay, and separation payouts, and confirm compliance with state, local, union, and department work rules
• Import and reconcile variances in UKG-Time and Attendance
• Maintain accurate electronic payroll files and records
• Respond to employee payroll questions
• Process employee changes such as deductions, garnishments, pay rate changes, withholding changes, and terminations
• Support cross-training of payroll staff to ensure critical payroll functions are conducted efficiently
• Assist with issuance of W-2s and 1095-Cs
• Perform other payroll duties as assigned

UNION REPORTING & CBA ADMINISTRATION

• Update union rates for new CBAs and process retroactive pay, including off-cycle payroll runs when required
• Review weekly theatre settlements and payroll reports to ensure accurate and timely payment of union welfare, pension, dues, and benefit contributions via ACH and checks
• Assist with union audits and related health and pension contributions
• Send benefit breakdowns to unions and Accounts Payable for processing
• Prepare and submit weekly union benefit contribution reports and coordinate related payment requests with Finance to ensure timely remittance to all applicable union funds
• Research and resolve union dues, vacation, and contributions discrepancies within the UKG payroll system
• Review and resolve union payment discrepancy notices
• Assist with union audits related to health, pension, and benefit contributions
• Apply knowledge of collective bargaining agreements to payroll processing and benefits

Experience And Skills

• At least 2 years of payroll processing experience required
• Experience using UKG or similar HCM systems preferred
• Strong proficiency in Microsoft Excel, including formulas, pivot tables, and VLOOKUPs
• Experience preparing union benefit reports and coordinating benefit contribution payments, preferred
• Knowledge of payroll best practices and federal and state payroll regulations

COMPETENCIES

• Excellent organizational and time management skills
• Ability to manage multiple priorities and meet deadlines
• Clear and professional communication skills
• Ability to manage confidential information with discretion
• Highly organized with strong attention to detail
• Self-motivated with the ability to work independently
• Comfortable working with employees and managers at all levels

Benefits

• Generous Paid Time Off
• Volunteer Time Off
• Medical, Dental & Vision Insurance
• 401(k) with Match
• Flexible Spending Benefits
• Company-paid long-term disability, short-term disability, and life insurance
• Sick leave and other benefits provided in accordance with state law

ATG-Entertainment: Passion Behind Performance

ATG-Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG-Entertainment own, operate or program 64 of the world's most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.

Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually,

including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicians, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually.

Headquartered in London and Woking, the company also has offices in New York and Cologne.

ATG Entertainment IDEA Mission Statement

At ATG Entertainment, our commitment to inclusion, diversity, equity, and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.

Our stages are a platform for compelling stories - stories that are for all, by all,

and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone.