Payroll Operations Analyst (Hybrid)

RTX; Richardson (TX); Hybrid; USD 57,200 - 108,800; Full time

Benefits offered by this job

Health insurance

Wellness programs

Retirement plan

Education assistance

Parental leave

Flexible schedules

Job summary

RTX is seeking a Payroll Operations Analyst – Benefits Processing to act as a subject matter expert across multiple RTX business units, ensuring accurate benefits deductions and compliant payroll actions. You will collaborate with Leave of Absence, Time & Labor, HR, Total Rewards,Vendor Partners, and stakeholders to ensure timely, audit-ready processing.

The role emphasizes reviewing and validating deductions, developing metrics, and providing leadership with insights to improve quality,

Qualifications

• Bachelor’s Degree or equivalent experience working with corporate payroll.
• 1+ year of experience in payroll benefits processing or an adjacent field, preferably in a large multi‑business unit organization.

Responsibilities

• Audit and validate Benefits payroll processing procedures while ensuring accurate earnings and deductions and meeting strict state compliance payroll deadlines.
• Oversee and ensure timely delivery of payroll processing signoffs, acting as SME for Benefits deductions across units.
• Act as SME and primary escalation point for payroll benefits cases requiring multi‑system research and cross‑functional coordination.
• Manage incoming report distribution and tracking with audit-ready records and processing actions.
• Monitor and manage team inboxes and multi‑system case queues, triaging requests and escalating as needed.
• Review process improvement ideas and partner with leadership to implement changes.

Skills

Analytical skills

Reconciliation

Audit skills

Education

Bachelor’s Degree or equivalent experience

1+ year payroll benefits processing experience

Tools

ADP EV5

ADP Global View

Workday

Service Now

Alight HRX

Job description

Location: US-TX-RICHARDSON-C07 ~ 1707 Cityline Dr ~ CITYLINE C07

Date Posted: 2026-07-16

Country: United States of America

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The Payroll Operations Analyst – Benefits Processing role serves as a subject matter expert responsible for executing and overseeing payroll actions across multiple RTX business units, including Raytheon, Collins Aerospace, Pratt & Whitney, and Corporate. This role ensures accurate calculation, validation, reconciliation, reporting and compliance for all benefits deductions. The analyst applies federal regulations such as USERRA, SOX controls, union CBAs, and RTX policies while conducting detailed reviews and resolving escalated cases. This position partners closely with Leave of Absence, Payroll Operations, Time & Labor, Human Resources, Total Rewards, Vendor Partners and business unit stakeholders to ensure timely, precise, and audit‑ready payroll transaction processing across the enterprise.

What You Will Do

• Audit and validate Benefits payroll processing procedures while ensuring accurate earnings and deductions and meeting strict state compliance payroll deadlines.
• Oversee and ensure timely delivery of payroll processing signoffs, serving as the subject matter expert for Benefits deductions. Partner closely with Vendor Partners, Total rewards and other teams to ensure accurate documentation, approvals, and data inputs across all business units. Develop, publish, and analyze metrics reporting to monitor SLA adherence, identify processing trends, and highlight improvement opportunities. Provide insights and recommendations to leadership to drive quality, accuracy, and operational efficiency.
• Act as the SME and primary escalation point for payroll benefits cases, including issues requiring multi‑system research, employee communications, policy interpretation, or coordination across Vendor Partners, Total Rewards, Human Resources, Time & Labor, and business unit stakeholders.
• Manage incoming report distribution and tracking, ensuring accurate validation, routing, and follow‑up across payroll teams. Maintain audit‑ready records for all reports and processing actions.
• Monitor and manage team in‑boxes and multi‑system case queues, triaging incoming requests, prioritizing urgent actions, and ensuring timely responses. Identify items requiring escalation or cross‑functional collaboration and maintain complete documentation of resolutions.
• Review process improvement intake, gather enhancement ideas from the team, assessing feasibility, and partnering with Payroll Benefits leadership to suggest process, system, or control improvements.

Qualifications You Must Have

• A Bachelor’s Degree or equivalent experience working with corporate payroll.
• 1+ year of experience in payroll benefits processing or an adjacent field, preferably in a large multi‑business unit organization.

Qualifications We Prefer

• Experience working with tools such as ADP EV5, ADP Global View, Workday, Service Now, Alight HRX and reporting systems.
• Proficiency in customer service management and expertise in handling case escalations.
• Experience processing benefits transactions related to final pay and other time‑off payouts across business units.
• Familiarity with payroll‑related compliance processes and regulations.
• Advanced Excel analytical skills (Pivot Tables, Xlookup, etc.)
• Ability to work with complex multi‑system workflows, adhering to federal laws and regulations while maintaining strong attention to detail.
• Strong analytical, reconciliation, and audit skills.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Work Location: This is a hybrid role, eligible candidates must reside within commuting distance of Richardson, TX or Farmington, CT.

Role Type Definition: Hybrid – Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Security: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote.

Salary Range: 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Benefits: Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement.

Incentive Compensation: Hired applicants may be eligible for annual short‑term and/or long‑term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

Location‑based Pay: This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

Application Window: RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.