Payroll Manager - Shared Services Center

Bobmooredodgechryslerjeep; Oklahoma City (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

Bobmooredodgechryslerjeep is seeking a Payroll Manager for its Shared Services Center to lead end-to-end multi-state payroll for dealership locations, including weekly, bi-weekly, and semi-monthly cycles.

You will supervise the payroll team, ensure compliance with FLSA and state wage laws, manage payroll systems, and deliver accurate compensation reporting to management.

Qualifications

• 8–10 years of multi-state payroll experience.
• 8–10 years of progressive payroll management experience.
• 5 years of fast-paced customer experience.
• Experience with multiple payroll systems and implementations.
• Experience in a shared services environment and HR cycles.
• Knowledge of labor laws and wage-hour regulations.
• Excellent Excel and Microsoft Office skills.

Responsibilities

• Manage end-to-end payroll processing for multiple dealership locations across several states.
• Oversee weekly, bi-weekly, and semi-monthly payrolls for diverse employee groups.
• Supervise payroll staff and coordinate training and performance management.
• Ensure compliance with FLSA, state regulations, and wage garnishments.
• Collaborate with Accounting, HR, and Operations for accurate reporting.
• Prepare payroll plans, audits, and year-end processes including W-2s.

Skills

Payroll management

Multi-state payroll

Leadership

HRIS & payroll systems

Excel proficiency

Education

Certified Payroll Professional (CPP)

Tools

CDK

Reynolds & Reynolds

HRIS systems

Job description

Payroll Manager - Shared Services Center

Core Responsibilities

• Manage end-to-end payroll processing for multiple dealership locations across several states.
• Ensure timely and accurate processing of weekly, bi-weekly, and semi-monthly payrolls.
• Oversee payroll for: Flat-rate technicians, sales commissions, bonuses and incentive programs, hourly employees and salaried employees
• Interpret day-to-day business objectives and execution of those objectives.
• Create cross-training of the payroll department plans to ensure business continuity.
• Hiring, training, motivating, and coaching employees and ensuring they provide attentive, efficient service to customers. This includes but is not limited to individual and team feedback, facilitate ongoing team and departmental meetings.
• Assessing employee performance and providing helpful feedback and training opportunities that are in line with business and personal development needs.
• Assist in monitoring workload and evaluate direct reports and review the evaluations/development plans of others.
• Manage the payroll team and fill in as needed and prepare work schedules to ensure appropriate coverage.
• Resolving concerns or complaints from employees or management.
• Prepare, distribute, and maintain dealership pay plans in the appropriate database based on guidelines of position. This includes working with leadership and management to ensure pay plan standardization, regulation, and compliance.
• Provide guidance and shares knowledge with colleagues/team members relating to payroll, compliance and FLSA and State and wage and hour regulations.
• Assist in and support in creating annual team objectives.
• Escalate potential payroll or legal concerns to the appropriate level of management.
• Defines standards and reusable approaches within the payroll operational framework.
• Identify process improvement initiatives and define standards for new processes.
• Review and research payroll errors and communicate to management on how to address and seek appropriate approval.
• Implement quality control measures.
• Communicate actively with Accounting, HR, and Operations.
• Oversee audit requests, tax reconciliation, year-end, and W-2 processes.
• Ensure compliance with wage garnishment, wage levies and child support regulations.
• Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
• Maintain advanced knowledge of payroll and HRIS systems to optimize utilization.
• Prepare monthly compensation reporting for managers and executive team.
• Special projects, ad hoc reporting, and additional duties as necessary and assigned.

Minimum Qualifications

• Minimum of 8 to 10 years of multi-state and multi-entity payroll experience.
• Minimum of 8 to 10 years of progressive payroll management experience.
• Minimum of 5 years of fast-paced customer experience.
• Experience with various payroll systems and implementation.
• Experience in a shared service environment and solid understanding of HR cycles.
• Technical writing experience in drafting legally compliant pay plans.
• Knowledge of labor laws, rules & regulations.
• Ability to work with accounting to streamline payroll calculations and communication.
• Excellent computer skills, competent in all Microsoft Office applications, with emphasis on Excel
• Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills; appropriately communicates with all levels of customers from assistants to Executives.
• Ability to work well with various personalities, handle conflict, and understand confidentiality.
• Consistency and thoroughness.
• Demonstrated coaching/mentoring skills and issue management problem solving skills.
• Strong customer service skills.
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues.
• Strong time management skills.
• Ability to adapt to changing environments.
• Ability to analyze/interpret data and take appropriate action.
• Consistently demonstrates the behaviors of servant leadership while prioritizing team member needs, acting as a trusted advisor, and fostering a culture of respect and empowerment.

Preferred

• Certified Payroll Professional (CPP) designation through PayrollOrg.
• Automotive dealership payroll experience.
• Experience with dealer management systems (DMS) such as CDK or Reynolds & Reynolds.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• The physical demands of the job include the use of hands and fingers, reaching, bending, sitting, lifting, climbing, stooping, kneeling, crouching, and driving.
• Specific vision abilities required by this job include close vision and distance vision.
• Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle.

Working Conditions

• This role is predominantly sedentary in an office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Travel Requirements

• While performing the duties of this job, the employee may be required to travel within or outside the area.