Payroll Manager

Capstone; Bend (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Health, Dental, Vision Insurance

Paid Time Off

Professional certification support

Job summary

Capstone is seeking an organized, detail-oriented Payroll Manager to oversee daily payroll operations and ensure compliance with federal, state, and local wage regulations. The role includes guiding payroll specialists, handling complex scenarios, and driving process improvements across the team.

You will lead training, standardize workflows, and maintain high accuracy in payroll processing while navigating state portals and keeping data secure.

Qualifications

• Minimum 3+ years of supervisory or lead payroll experience
• 3-5+ years of full-cycle payroll processing across multiple states
• Bachelor's or Associate degree in accounting/finance/business
• CPP or FPC certification preferred
• Hands-on with payroll platforms (Payroll Relief, ADP, Gusto, QuickBooks)
• Advanced Excel skills required
• Familiarity with secure credential management tools like Keeper/Bitwarden
• Proven leadership and coaching abilities
• Strong knowledge of multi-state payroll tax laws and Form 941/940
• Excellent organization with ability to manage priorities under deadlines

Responsibilities

• Direct, mentor and guide payroll specialists in daily tasks and development
• Serve as escalation point for complex client scenarios and compliance issues
• Lead training and onboarding for new payroll staff
• Standardize checklists and reference guides for quality
• Enforce security protocols for multi-agency portal access
• Oversee and review payroll processing for accuracy and timeliness
• Review payroll tax filings, reconciliations, and wage statements
• Manage notices and inquiries from state and federal authorities
• Monitor client payments with internal authorization thresholds
• Maintain accurate daily time-tracking and WIP in ERP systems
• Ensure adherence to multi-state labor laws and pay equity rules
• Communicate clearly with leadership and clients on compliance and scheduling
• Audit unemployment, paid family leave, and workers’ comp reporting

Skills

Team leadership

Multi-state payroll

Advanced Excel

State payroll tax compliance

Problem solving

Communication

Education

Associate or Bachelor's degree in Accounting, Finance, Business Administration

Tools

Payroll Relief

ADP

Gusto

QuickBooks Payroll

ERP systems

Job description

About Us

We are a multifaceted CPA firm with 16 offices across the Pacific Northwest providing financial and tax planning to our business and personal clients by offering payroll, bookkeeping, auditing, and tax services. We have close relationships with financial advisors and family attorneys which enable us to provide a full array of services to our clients under one roof.

The Job

We are seeking an organized, detail-oriented, and experienced Payroll Manager to oversee daily payroll operations, ensure compliance with federal, state, and local wage regulations, and lead team workflows. The Payroll Manager will serve as a technical subject-matter expert and people leader, guiding payroll specialists through complex reporting, client inquiries, and state agency portal management while driving process improvements and quality control across team operations.

Qualifications for this position:

• Minimum 3+ years of experience in a Team Lead, Supervisory, or Senior/Lead Payroll Specialist role managing staff workflows and reviewing work output
• 3-5+ years of full-cycle payroll processing and multi-state payroll tax compliance experience
• Associate or Bachelor's degree in Accounting, Finance, Business Administration, or equivalent practical experience
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) highly preferred
• Hands-on expertise with payroll platforms (e.g., Payroll Relief, ADP, Gusto, QuickBooks Payroll, or enterprise ERP systems)
• Advanced Excel skills
• Familiarity with secure credential management tools (e.g., Keeper, Bitwarden)
• Proven leadership and coaching capabilities with a history of developing team members
• Deep understanding of multi-state payroll tax laws, Form 941/940 reconciliations, and state portal navigation
• Excellent organizational skills with the ability to manage team priorities under strict deadlines

What do we need you to do?

• Directly lead, mentor, and guide payroll specialists in their daily assignments and professional development.
• Serve as the primary escalation point for team members on complex client scenarios, state agency compliance, and system troubleshooting.
• Lead training and onboarding for new payroll specialists and cross-departmental staff transitioning into payroll roles.
• Standardize departmental checklists, lead sheets, and reference guides to maintain quality and consistency across team deliverables.
• Enforce security protocols across the team, including secure credential management tools (e.g., Keeper) for multi-agency portal access.
• Oversee and review payroll processing to guarantee high accuracy and timeliness.
• Conduct thorough technical reviews of payroll tax filings, quarterly/annual reconciliations, and wage statements prepared by team members.
• Manage high-priority payroll notices, agency inquiries, and audit requests from state and federal taxing authorities.
• Monitor client payment approvals, adhering strictly to internal authorization thresholds (e.g., written confirmations for payments exceeding internal policy limits).
• Maintain accuracy in team daily time-tracking and WIP (Work in Progress) logging within company ERP systems.
• Ensure strict adherence to multi-state labor laws, overtime rules, pay equity standards, and special payroll provisions (e.g., agricultural tax, seasonal wage exclusions, or paid leave programs).
• Maintain clear, professional communication with internal leadership and external clients regarding tax compliance, payment scheduling, and client offboarding workflows.
• Audit and verify state unemployment (SUI), paid family leave, and workers’ compensation reporting across active jurisdictions.

What’s in it for you?

• Competitive wages, paid time off, and paid holidays.
• Professional certification support.
• Full-time, Monday through Friday schedule, with additional seasonal availability during quarter-end and year-end closing periods.
• Growing organization that is looking for people who want to do better for themselves, their teammates and their clients. If you love helping others be successful, this is the job for you.

Although we take our work very seriously, we don't take ourselves too seriously. This is more than just a place to get through the work day. We enjoy our work and our time together! If this sounds like what you're looking for, we encourage you to apply. Pay determined based on experience and education.

Benefits:

• 401(k) match
• Health, Dental, Vision Insurance
• Paid Time Off
• Professional certification support