Payroll & Insurance Analyst I

Teachers-Retirement-System-of-the-State-of-Illinois; Springfield (IL); On-site; USD 51,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

TRS retirement pension plan

Deferred compensation plans

Job summary

Teachers-Retirement-System-of-the-State-of-Illinois is seeking an entry-level Payroll and Insurance Analyst I to perform payroll, insurance, and administrative support for annuitant payroll operations and insurance administration. You will process forms, update member records across systems, and respond to inquiries with accuracy and timeliness.

Under the supervision of the Payroll and Insurance Supervisor, you will assist with routine transactions, audits, and reporting while maintaining

Qualifications

• Bachelor’s degree in accounting, education, communications, or a related degree.
• Candidates without a degree must possess 2 years of progressive responsibility in a related business or education field.
• Excellent analytical and organizational skills; ability to communicate effectively in verbal and written correspondence.

Responsibilities

• Process and verify payroll and insurance forms, including enrollments and tax withholding.
• Maintain and update member information across multiple systems.
• Respond to member and internal inquiries regarding payroll, benefits, and insurance.
• Assist with payroll processing support activities, reconciliations, and reporting.
• Support audit and documentation efforts related to payroll, benefits and COBRA enrollment.

Skills

Data analysis

Attention to detail

Organizational skills

Customer service

Written and verbal communication

Education

Bachelor’s degree in accounting, education, or communications

Job description

It is inspiring to work in an organization where individuals are deeply committed to the mission and values that drive our success.We are dedicated to delivering expert pension service to Illinois public educators as they earn their promised retirement security.Under the supervision of the Payroll and Insurance Supervisor, the Payroll and Insurance Analyst I performs entry-level payroll, insurance, and administrative support functions related to annuitant payroll operations and insurance administration. This position is responsible for processing payroll and insurance forms, maintaining member records, updating information across multiple systems, and assisting with routine payroll and insurance transactions in accordance with established procedures.The Analyst I responds to member and internal inquiries regarding payroll, benefits, and insurance matters; prepares routine correspondence; researches and resolves basic discrepancies; and supports payroll reporting, reconciliation, and record maintenance activities. This position works under established guidelines and escalates more complex issues as appropriate.The incumbent must have a basic understanding of TRS benefits and applicable insurance programs, along with strong attention to detail, organizational skills, customer service skills, and effective written and verbal communication abilities. The ability to manage multiple tasks, maintain accuracy, and meet established deadlines is required.Essential FunctionsProvide entry-level payroll, insurance, and administrative support to the Payroll and Insurance DepartmentProcess and verify payroll and insurance forms, including insurance enrollments, direct deposit forms, tax withholding forms, and member record updatesMaintain and update member information across multiple systems to ensure accurate payroll and insurance processingResearch and respond to member and internal inquiries related to payroll, insurance, and benefits matters through phone, email, and written correspondencePrepare routine correspondence related to incomplete forms, missing information, payroll adjustments, and insurance transactionsReview reports and assist with correcting routine payroll and insurance discrepancies and data inconsistenciesAssist with payroll processing support activities, reconciliations, stop payment requests, direct pay billing, and COBRA enrollment supportSupport record maintenance activities, including beneficiary, dependent, Medicare, and Power of Attorney documentation updatesAssist with requests for payroll-related documents, member statements, and insurance documentationSupport audit and reporting activities by gathering and maintaining required documentationMay be required to work additional hours during peak or high-volume periodsPerform other duties as assignedKnowledge, Skills, and AbilitiesAbility to analyze and interpret dataDemonstrate a high commitment to qualityDemonstrate problem solving skillsAbility to work in multiple systems simultaneouslyPossess excellent organizational skillsMinimum RequirementsBachelor’s degree in accounting, education, communications, or a related degree. Candidates without a degree must possess 2 years of progressive responsibility in a related business or education fieldExcellent analytical and organizational skills and the ability to communicate effectively in verbal and written correspondencePreferred experience with pensions, benefits and or employee relationsIf you thrive in a dynamic environment and enjoy collaborating with driven, enthusiastic professionals, you will find a rewarding career with us.For Illinois job seekers:Pay Range$51,340.00 - $80,091.00Compensation will be determined based on the qualifications and experience of each candidate.BenefitsTRS is an agency of the State of Illinois. As such, full and part-time employees are eligible for the State of Illinois comprehensive benefits program which includes medical, dental and vision coverage. All employees participate in the TRS retirement pension plan and have the option to contribute to additional State of Illinois deferred compensation plans. The TRS pension plan is a reciprocal system to other state and local pension plans (SERS, SURS, IMRF, etc.)