Payroll Implementation Manager - US

usemultiplier.com; United States; Hybrid; USD 120,000 - 170,000; Full time

Job summary

Neara is seeking a Payroll Implementation Manager – US to serve as the payroll SME for American payroll implementations. You will lead country-specific activities from discovery through go-live, ensuring compliance with US legislation, best practices, and high-quality delivery.

You will collaborate with a Payroll Project Manager and cross‑functional teams to validate configurations, run tests, and support go‑live readiness.

Qualifications

• Minimum 10 years' experience processing and implementing American payroll.
• Extensive hands-on experience with American payroll software.
• Expert knowledge of American payroll legislation, tax, social insurance and reporting.
• Experience leading American payroll engines (ADP, UKG, Dayforce, Paylocity, Paycom) is essential.
• Strong stakeholder management and customer consulting skills.
• Excellent analytical and communication skills.

Responsibilities

• Act as the recognised SME for American payroll implementations.
• Lead payroll discovery workshops and advise customers on legislation and best practice.
• Challenge inefficient legacy processes and recommend scalable, compliant solutions.
• Work with Product and Engineering to validate payroll configuration.
• Lead payroll testing, parallel runs and payroll validation.
• Support Payroll Project Managers with go‑live readiness and first payroll.
• Advise Sales on American payroll requirements.
• Identify legislative risks and implementation dependencies.
• Contribute to product enhancements and implementation methodology.
• Own US implementation playbooks, documentation and knowledge sharing.

Skills

American payroll

Payroll engines

Stakeholder management

Analytical skills

Communication

English fluency

ADP

UKG

Dayforce

Paylocity

Paycom

Tools

ADP

UKG

Dayforce

Paylocity

Paycom

Job description

Payroll Implementation Manager – US

Job type: Full Time · Department: Implementation · Work type: Remote

Role Summary

As the Payroll Implementation Manager – US, you will serve as the payroll subject matter expert (SME) for all American payroll implementations. Working alongside a dedicated Payroll Project Manager, who owns overall project governance, timelines and delivery, you will lead all country‑specific payroll activities from discovery through go‑live. You will ensure every implementation is compliant with American legislation, aligned to best practice, and delivered to the highest quality. You will be recognised as the internal authority for American payroll, providing expert guidance to customers, Sales, Product, Engineering and Payroll Operations. This role requires a minimum of 10 years' experience managing American payroll, extensive hands‑on experience with American payroll software, and fluency in American and English.

Key Responsibilities

• Act as the recognised SME for American payroll implementations.
• Lead payroll discovery workshops and advise customers on legislation and best practice.
• Challenge inefficient legacy processes and recommend scalable, compliant solutions.
• Work with Product and Engineering to validate payroll configuration.
• Lead payroll testing, parallel runs and payroll validation.
• Support Payroll Project Managers with go‑live readiness and first payroll.
• Advise Sales and Presales on American payroll requirements.
• Identify legislative risks and implementation dependencies.
• Contribute to product enhancements and implementation methodology.
• Own US implementation playbooks, documentation and knowledge sharing.

Skills & Experience

Essential

• Minimum 10 years' experience processing and implementing American payroll.
• Extensive experience operating American payroll in‑house.
• Expert knowledge of American payroll legislation, tax, social insurance and statutory reporting.
• Extensive experience with leading American payroll engines (such as ADP, UKG, Dayforce, Paylocity, Paycom.
• Strong stakeholder management and customer consulting skills.
• Excellent analytical and communication skills.

Country Requirements

• Must be based in US.
• Must have the legal right to work in US.
• Must be fluent in English (written and spoken).
• Must have hands‑on implementation and operational experience with American payroll software.

Success Measures

• Successful and compliant American payroll implementations.
• Accurate first payroll outcomes.
• High customer satisfaction.
• Strong collaboration with Payroll Project Managers.
• Continuous improvement of implementation standards and documentation.
• Identification of process and product improvements.