Payroll & HR Technology Specialist

Arthur J. Gallagher group; Norwalk (CT); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher Benefit Services in Norwalk, CT is seeking a Payroll & HR Technology Specialist to manage payroll administration, state tax registrations, and related tasks for our clients. You will work in a collaborative, virtual team and help optimize payroll/HRIS platforms.

We seek a candidate with end-to-end payroll experience, proficiency in Excel, and the ability to handle confidential information with care. This role offers career development and a supportive, global-reach environment.

Qualifications

• Experience with major payroll/HRIS platforms (e.g. ADP, Ceridian, Paychex, Paycom, Paylocity, UKG, or Workday).
• End-to-end payroll processing experience and strong Excel skills.
• Ability to maintain confidentiality and handle payroll taxes calmly.

Responsibilities

• Identify and implement process improvements for payroll/HRIS platforms.
• Build and maintain client relationships in a customer-centric environment.
• Manage multiple projects and clients concurrently with high organization.
• Document standard payroll processing procedures.
• Provide payroll compliance guidance and best practices.

Skills

Payroll processing

HRIS systems

Excel

Education

Bachelor's degree in HR, Finance, or related field

Tools

ADP

Ceridian

Paychex

Paycom

Paylocity

UKG

Workday

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Welcome to the HR and Organizational Effectiveness practice of Gallagher – a team of experienced HR consultants that provides customized and comprehensive solutions to every HR challenge, regardless of industry. As a trusted advisor for organizations large and small, the HR&OE team at Gallagher delivers strategic guidance and hands‑on HR support to help organizations focus on their strategic goals. Whether it's filling human resources skills gaps or taking on entire HR functions, we design and deliver tailored solutions that meet the unique needs of private, for‑profit, and nonprofit companies alike.

With a growing team of more than 52,000 professionals worldwide, Gallagher empowers businesses, communities, and individuals to thrive. At Gallagher, you’ll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself – while experiencing The Gallagher Way, a culture fueled by shared values and a collective passion for excellence.

As a result of our ongoing growth, we are adding a Payroll & HR Technology Specialist to the team. The resource we are seeking will handle payroll administration, state tax registrations, and other payroll related tasks needed for our clients.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

How you'll make an impact

• Identify and recommend process improvements such as training, customization, automation, and enhancements to maximize the value and efficiency of our client’s payroll/HRIS platform
• Build and maintain client relationships in a customer‑centric environment
• Successfully manage several projects and/or clients simultaneously in a highly organized manner
• Create and document standard payroll processing procedures.
• Work in a virtual team environment or autonomously completing tasks accurately and efficiently
• Provide payroll compliance assistance and guidance, as well as communicate best practices
• Prioritizes meeting client deliverables and deadlines

About You

• Experience with any major payroll/HRIS platform (e.g. ADP, Ceridian, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG, or Workday.)
• Experience with other payroll/HRIS platforms is a plus.
• End to end payroll processing.
• Minimum of 5 years’ experience in a payroll specialist or payroll administrator type role.
• Proficiency in Excel, including creating formulas, Pivot Tables, and the use of VLOOKUP.
• Attention to detail, comfort with numbers, problem‑solving ability, and the ability to operate in a highly confidential setting.
• Experience with payroll taxes and quarterly/annual reconciliations with the ability to troubleshoot issues resulting in root cause identification.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well‑being
• Career development opportunities and ongoing learning
• A collaborative, people‑first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)