Client Consultant Associate

Gallagher; Rolling Meadows (IL); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is hiring a Client Consultant Associate to support Gallagher Guide's Total Rewards platform. You will collaborate with colleagues, technical teams, and clients to implement solutions, deliver an exceptional user experience, and manage workloads within budgets.

Under supervision, you will develop data analytic capabilities, maintain relationships with clients, and participate in training to grow in a digital offerings role with global reach and local impact.

Qualifications

• Bachelor's degree and 0–4 years related experience.
• Excellent verbal and written communication skills.
• Strong computer skills and proficiency in Microsoft Office.
• Self-starter and good problem solver.
• Good listening skills and able to take direction.
• Strong critical thinking and organizational skills.
• Ability to interact with all levels of management and/or clients.
• Ability to complete complex data analytic processes and QA reviews.

Responsibilities

• Be responsive to Manager work requests.
• Organize tasks to achieve expected results.
• Handle multiple tasks and participate in various activities.
• Develop attention to detail and consistency.
• Manage client workload within time and budgets.
• Establish good working relationships with clients.
• Complete data analytic processes and QA reviews.
• Communicate insights in a timely manner.
• Understand the value of products and services in the marketplace.
• Participate in required training and pursue additional education.

Skills

Excellent communication

MS Office

Problem solving

Organizational skills

Data analytics

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How You’ll Make An Impact

Gallagher Guide’s Total Rewards platform enables employees and members to maximize their compensation and rewards using integrated, user‑centric technology to drive wellbeing across benefits, financial, and career programs. It creates a seamless environment where employees, members, and organizations can thrive. From healthcare plan decision support to financial wellbeing guidance, the scalable platform helps users understand and optimize their rewards and benefits packages, ensuring workforce satisfaction and overall wellbeing. These solutions empower employers to highlight rewards program value, streamline services, access meaningful data, and enhance employee and member engagement through personalized total rewards, benefits, engagement, and decision‑support experiences.

As a Client Consultant Associate on Gallagher’s Digital Offerings team, you will play a role in Gallagher Guide's Total Rewards technology initiative, collaborating with colleagues, technical teams, and clients on solution implementations and ongoing support. You will help implement solutions for our clients and deliver an exceptional user experience in a timely, cost-effective way. Under the guidance of more senior consultants, you will also:

• Be responsive to Manager work requests.
• Organize work tasks to achieve expected results.
• Demonstrate ability to handle multiple tasks and to involve self in numerous activities.
• Identify the appropriate level of detail needed to achieve desired goals.
• Develop strong attention to detail and be trusted to perform consistently and accurately.
• Manage client workload and accountabilities within time and expense budgets.
• Establish good working relationships with clients.
• Build ability to complete complex data analytic processes, and quality assurance reviews of projects against detailed requirement definitions.
• Solve basic technical problems, while communicating information and insights with others in a timely manner.
• Demonstrate the ability to systematically think through a complex situation and provide logical alternative solutions.
• Begin to understand the value of our products and services in the marketplace.
• Regularly participate in required training; pursue additional education or training.

About You

Required:

• Bachelor's degree, with 0-4 years related experience.
• Excellent verbal and written communication skills
• Strong computer skills and proficiency in Microsoft Office
• Self-starter and good problem solver
• Good listening skills and able to take direction
• Strong critical thinking, and organizational skills
• Ability to interact with all levels of management and/or clients
• Ability to complete complex data analytic processes and quality assurance reviews of solutions against detailed requirements definitions

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people‑first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)