PAYROLL CLERK II

County of Los Angeles; Los Angeles (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Payroll Clerk II to manage payroll operations for a diverse range of departments. This role involves resolving customer inquiries, performing mathematical calculations, and preparing essential payroll documents. Join a vibrant team committed to delivering vital public services to over 10 million residents. With a strong focus on employee welfare, the organization offers a comprehensive benefits package and numerous career advancement opportunities. If you are detail-oriented and passionate about payroll management, this is the perfect opportunity for you.

Benefits

Comprehensive Health Care

Retirement Plans

Flexible Work Hours

Paid Time Off

Professional Development Opportunities

Qualifications

• Experience in payroll processing and timekeeping duties.
• Ability to resolve customer complaints effectively.

Responsibilities

• Processes payroll for a segment of a County department.
• Analyzes and resolves payroll-related issues.

Skills

Mathematical Calculations

Customer Service

Problem-Solving

Document Preparation

Education

High School Diploma

Certified Payroll Professional (CPP)

Tools

Payroll Software

Office Equipment

Job description

Position/Program Information

We will be accepting online applications from Friday, May 9, 2025, 8:00 AM (PT) until Monday, May 12, 2025, before 5:00 PM (PT).

Exam number

R1334M-R

TYPE OF RECRUITMENT

Open Competitive Job Opportunity - We welcome applications from everyone.

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Why work for us?

With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential.

The Team Member We Are Searching For

We are pursuing qualified candidates to fill Payroll Clerk II positions within the County of Los Angeles. The position has full responsibility for or processes the payroll for a segment of a complex County departmental or Health Services payroll operation; or performs the more difficult and specialized payroll assignments.

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Essential Job Functions

• Resolves customer (e.g., internal, and external stakeholders, including supervisors, assistant supervisors, coworkers, employees, Department of Auditor-Controller, Department of Human Resources, Chief Executive Office, County Counsel) problems and/or complaints
• Analyzes qualitative and quantitative information
• Files and/or stores materials
• Performs mathematical calculations
• Prepares a variety of documents
• Operates various office machines and/or equipment
• Distributes payroll documents
• Performs in a lead capacity in a payroll section
  
  

For more information, please view the classification specification: Payroll Clerk II

Requirements

Requirements to Qualify:

OPTION I: One (1) year of experience in a central payroll office of a Los Angeles County department at the level of Payroll Clerk I*, or higher.

OPTION II: Two (2) years of experience in Los Angeles County service at the level of Senior Clerk,** performing the full-time timekeeping duties of reviewing and recording eHR/CWTAPPS payroll documents or time records.

OPTION III: Three (3) years of experience at the level of Senior Clerk** performing in a full-time payroll and timekeeping capacity, including computing, recording, and processing payroll documents and time records.

OPTION IV: Possession of a current and valid Certified Payroll Professional (CPP) certificate issued by the American Payroll Association/Certification Board of PayrollOrg and one year of full-time post-certification experience in a payroll and timekeeping capacity computing, recording, and processing payroll documents and time records.

If you have a current and valid Certified Payroll Professional (CPP) certificate issued by the American Payroll Association/Certification Board of PayrollOrg, you must attach a legible copy of your Certified Payroll Professional (CPP) certificate to your application at the time of filing. if you are unable to attach the required document when submitting your application, you must email it to [e-mail] within seven (7) calendar days from the last day of filing. Failure to submit the certificate by the stated deadline may result in your application being disqualified from further consideration. We do not accept password-protected documents. Ensure the document is unlocked before attaching it to your application or sending it to the analyst.

Withhold Information

No withhold will be allowed. Required experience and education must be fully met and submitted by the last day of filing, and clearly indicated on the application.

Endorsement Of County Qualifications

If you performed work that differs from the duties described in your class specification and believe you qualify for this opportunity, please provide verification via official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification within 7 calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position that regularly performs functions in alignment with the requirements.

Physical Class

II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirement Information

• Experience at the level of Payroll Clerk I in the County of Los Angeles is defined as processing the payroll for a segment of a County department OR Health Services payroll operation.
• Experience at the level of Senior Clerk is defined as experience performing specialized clerical duties in timekeeping or payroll with ongoing responsibility for projects, inquiries, or problems. This requires knowledge of applicable rules, regulations, and other guidelines relating to completing assignments in payroll processing.
  
  

Positions equivalent to the level of Senior Clerk include but may not be limited to Senior Typist Clerk ; Senior Typist Clerk, LACERA ; Sheriff Station Clerk II ; Account Clerk II ; Tax Services Clerk I ; Program Aid I, CEO .

Additional Information

Once we have identified that you meet our requirements, an invitation regarding the following assessment processes will be sent.

Examination Content

This examination will consist of a multiple choice and/or simulation assessment(s), weighted 100%, measuring:

• General Problem-Solving Skills
• Customer Focus
• Learning Potential
• Responsibility
  
  

You must meet the requirements and achieve a passing score of 70% or higher on the examination in order to be placed on the eligible list.

MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Transfer Of Test Components

If you recently took identical components for other exams, the test responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

Test Preparation

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests (https://www.shldirect.com/en-us/practice-tests).
• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."
  
  

Veteran's Credit

If you served in the military and were honorably discharged, you may qualify for Veterans' Credit. We will need a copy of your form DD214 to review, so please include that with your application or email it to [e-mail] as early as possible for prompt and smooth processing.

Eligibility And Vacancy Information

Candidates who passed the assessment are placed on a list in the order of their score group for a period of six (6) months. We will use this list to fill vacancies throughout Los Angeles County.

Application And Filing Information

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• [e-mail]
• [e-mail]
• [e-mail]
• [e-mail]
• [e-mail]
  
  

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to govermentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.

All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.

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Anti-Racism, Diversity, And Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Testing Accommodation

If you require an accommodation to fairly compete in any part of the assessment process, contact the Testing Accommodations Coordinator at [e-mail]. We require a completed Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the request. The sooner you contact us, the sooner we can respond and keep you moving through the process.

Testing Accommodations Coordinator: [e-mail]

Teletype Phone: [phone]

Alternate Teletype Phone: [phone]

California Relay Services Phone: [phone]

Department Contact Name: Sophie Zhang

Department Contact Email: [e-mail]

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/ .

Testing Accommodations For Applicants

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/ .

Fair Chance

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .

Revised January 2025