Payroll Benefits Administrator

TalentCraft; Burlington (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

TalentCraft is seeking a detail-oriented HR Operations professional to oversee payroll, benefits, and employee data across the US and UK. This role partners with external providers and internal Finance to ensure accurate, timely payroll processing and compliant administration.

You will manage lifecycle events, leaves of absence, and system configurations within HRIS, while delivering responsive employee support and maintaining data integrity across systems.

Qualifications

• 3+ years of experience in payroll, benefits administration, or HR operations.
• Hands-on experience administering US payroll and employee benefits.
• Knowledge of US federal and state payroll, benefits, and leave requirements.
• Experience with HRIS and payroll systems; HRIS implementation experience preferred.
• Experience with onboarding/offboarding and employee data changes.
• Experience in biotechnology, pharmaceutical, or life sciences is preferred.
• Strong attention to detail and handling confidential information.
• Excellent organizational and communication skills.

Responsibilities

• Payroll Administration: Administer US and UK payroll with external providers and Finance to ensure accurate, timely payroll processing.
• Employee Data and Lifecycle Administration: Maintain accurate payroll and employee records, processing hires, terminations, compensation changes, and deductions.
• Benefits Administration: Administer US and UK benefits programs, including enrolments and life events.
• Leave of Absence Management: Coordinate and administer leaves of absence, including FMLA and state leaves.
• Employee Support: Serve as a primary contact for payroll, benefits, and leave questions.
• HR Systems and Technology: Support HRIS, payroll, benefits implementations and ongoing administration.
• Data Integrity and Reporting: Maintain data accuracy across HR and payroll systems and conduct regular audits.
• Compliance and Audit Support: Assist with payroll compliance, reconciliations, reporting, and year-end processes.
• Process Improvement and Collaboration: Work with HR, Finance, brokers, payroll providers, and vendors to improve processes.

Skills

Payroll administration

Benefits administration

HR operations

HRIS familiarity

Data integrity

Employee lifecycle

Compliance knowledge

Tools

HRIS

Payroll systems

Job description

• Payroll Administration: Administer US and UK payroll, partnering with external payroll providers and Finance to ensure accurate, timely, and compliant payroll processing.
• Employee Data and Lifecycle Administration: Maintain accurate payroll and employee records, processing new hires, terminations, compensation changes, bonuses, deductions, and other employee-related updates.
• Benefits Administration: Administer US and UK employee benefit programs, including enrolments, qualifying life events, employee status changes, and annual open enrolment.
• Leave of Absence Management: Coordinate and administer employee leaves of absence, including FMLA, state-specific leave programs, parental leave, disability, and other applicable statutory and company-sponsored leave.
• Employee Support: Serve as a primary point of contact for employee questions relating to payroll, benefits, and leave, providing responsive, accurate, and professional support.
• HR Systems and Technology: Support the implementation, configuration, testing, and ongoing administration of HRIS, payroll, benefits, and other People systems.
• Data Integrity and Reporting: Maintain accurate employee data across HR and payroll systems and conduct regular audits to ensure data integrity and consistency.
• Compliance and Audit Support: Support payroll and benefits compliance, reconciliations, reporting, audits, and year-end processes, ensuring adherence to applicable requirements.
• Process Improvement and Collaboration: Partner with HR, Finance, benefits brokers, payroll providers, and other external vendors to streamline processes, strengthen operational efficiency, and support the company's growth.

Skills and Qualifications

• 3+ years of experience in payroll, benefits administration, HR operations, or a related field, preferably within a growing organization.
• Hands-on experience administering US payroll and employee benefits.
• Working knowledge of applicable US federal and state payroll, benefits, and leave requirements.
• Experience managing employee leaves of absence, including FMLA and state-specific leave programs.
• Experience working with HRIS and payroll systems; experience supporting an HRIS implementation is strongly preferred.
• Experience supporting employee lifecycle processes, including onboarding, offboarding, employee data changes, and general HR administration.
• Experience in the biotechnology, pharmaceutical, or life sciences industry is preferred.
• Strong attention to detail, sound judgement, and the ability to handle confidential employee information with discretion.
• Excellent organizational and communication skills, with the ability to manage competing priorities and work effectively with employees, HR, Finance, and external partners.
• A proactive, solutions-oriented approach, with an interest in improving processes and building scalable HR operations.

Working Behaviors and Core Expectations

• Trust and Respect: Act with integrity, honesty, and transparency, building trusted relationships through respectful and professional interactions.
• Communication and Feedback: Communicate clearly, listen actively, and contribute to a culture of open, constructive feedback and continuous improvement.
• Accountability and Reliability: Take ownership of responsibilities and outcomes, follow through on commitments, and support the team in achieving shared goals.
• Objectivity: Align decisions with shared objectives, using facts, data, and sound judgement to reach fair and effective outcomes.
• Teamwork and Enablement: Foster effective collaboration, support clear roles and responsibilities, enable appropriate delegation, and help colleagues develop and succeed.