Payor Relations Contract Compliance Specialist - PFS

Kettering Health Network; Miamisburg (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Kettering Health Network in Miamisburg, OH is hiring a Payor Relations Contract Compliance Specialist on a full-time first-shift basis. The role focuses on ensuring contracts are compliant and optimized for reimbursement, while acting as a liaison with external payors.

Required: 3+ years in payor relations or contract compliance and a high school diploma; healthcare experience preferred. Strong analytical and communication skills are essential.

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of experience in payor relations, managed care contracting, contract compliance, or a similar role within a healthcare setting.
• Preferred CHC, AAHAM, or HFMA certification.

Responsibilities

• The Payor Relations Contract Compliance Specialist supports patient access and operational reliability by ensuring payor contracts are implemented, monitored, and maintained in compliance with regulatory and organizational standards.
• Serves as liaison between Kettering Health and external payors, analyzing contract terms and resolving compliance issues.
• Optimizes reimbursement processes while aligning all duties with Kettering Health's mission and B Safe program.

Skills

Analytical skills

Contract terms analysis

Communication skills

Stakeholder collaboration

HIPAA knowledge

MS Office

Contract management tools

Attention to detail

Multi-project prioritization

Education

High school diploma

Associate's degree in healthcare administration or related field

Tools

Microsoft Office Suite

Contract management systems

Job description

Job Details

PFS | Miamisburg | Full-time |First Shift

Responsibilities & Requirements

The Payor Relations Contract Compliance Specialist supports patient access and operational reliability by ensuring that payor contracts are accurately implemented, monitored, and maintained in compliance with regulatory and organizational standards. This role serves as a liaison between Kettering Health and external payors, analyzing contract terms, resolving compliance issues, and optimizing reimbursement processes. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education:

• High school diploma or equivalent.

Required Work Experience:

• Minimum of 3 years of experience in payor relations, managed care contracting, contract compliance, or a similar role within a healthcare setting.

Required Licenses, Certifications, and Registrations:

• None required.

Skills:

• Strong analytical and critical thinking skills
• proficiency in interpreting and analyzing contract language and reimbursement data
• effective verbal and written communication skills
• ability to collaborate with internal and external stakeholders
• working knowledge of healthcare regulations (e.g., HIPAA)
• proficiency with Microsoft Office Suite and contract management systems
• attention to detail
• ability to prioritize and manage multiple projects.

Preferred Qualifications

Preferred Education:

• Associate's degree in Healthcare Administration, Business, or related field, or equivalent combination of education and experience.

Preferred Work Experience:

• 5 or more years of experience in healthcare payor contracting, contract analysis, or revenue cycle management.

Preferred Licenses, Certifications, and Registrations:

• Certification in healthcare compliance (e.g., CHC, AAHAM, or HFMA) preferred.

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.