Payor Partnerships & Contracting Leader

Acorn Health; Towson (MD); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

PTO & holidays

Medical, dental, vision insurance

Parental Leave

401(k) Retirement Plan

Life insurance and disability coverage

Job summary

Acorn Health in Towson, MD seeks a Payor Relations & Contracting Manager to strengthen partnerships with commercial and Medicaid payors and manage contracting activities. You will collaborate with Operations, Revenue Cycle, Finance, Credentialing, and clinical leadership to ensure timely access to care.

The ideal candidate brings 5+ years in payor relations, excellent communication, and a track record negotiating complex contracts. Travel up to 15% may be required.

Qualifications

• Bachelor’s degree preferred.
• 5+ years in payor relations, healthcare reimbursement, contracting, or related healthcare field (commercial/Medicaid).
• Experience with authorizations, referrals, or payor-facing workflows.
• ABA or behavioral health experience preferred.
• Strong communication and relationship-building skills.
• Organized with ability to manage multiple priorities.
• Experience cross-functionally with Finance, Revenue Cycle, Operations, Credentialing, and Legal.
• Willingness to travel up to 15%.

Responsibilities

• Manage relationships with assigned commercial and Medicaid payors.
• Support referral growth, patient access, and collaboration with payor case managers.
• Lead payor meetings and present census, referrals, staffing, access, and performance metrics.
• Analyze payor data to identify trends and opportunities.
• Manage contracting activities: new agreements, renewals, amendments, reimbursements, network participation.
• Coordinate with Revenue Cycle, Finance, Operations, and Credentialing on terms and impact.
• Review contract terms and escalate issues as needed.
• Track renewals, reimbursement changes, and implementation requirements.
• Support payor onboarding, credentialing, enrollment, and network participation.
• Resolve complex payor, referral, authorization, operational, and reimbursement issues.

Skills

Strong communication

Relationship building

Cross-functional collaboration

Project management

Attention to detail

Education

Bachelor’s degree (related field)

Tools

Microsoft Office

Job description

Acorn Health in Towson, MD seeks a Payor Relations & Contracting Manager to strengthen partnerships with commercial and Medicaid payors and manage contracting activities. You will collaborate with Operations, Revenue Cycle, Finance, Credentialing, and clinical leadership to ensure timely access to care.

The ideal candidate brings 5+ years in payor relations, excellent communication, and a track record negotiating complex contracts. Travel up to 15% may be required.