Payor Contracting Account Manager - Hybrid

Elevance Health (Anthem); Florida; Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Merit increases

Paid holidays

Paid Time Off

Incentive bonus programs

Medical

Dental

Vision

401(k) +match

Stock purchase plan

Life insurance

Wellness programs

Financial education resources

Job summary

Elevance Health seeks an Account Service Manager for BioPlus Specialty Pharmacy in Lake Mary, FL. The role focuses on strategic planning, contract administration, and managing large payor accounts with hybrid in-office requirements.

The position requires a BA/BS and at least 3 years in business operations or customer relationships, plus payor experience. Opportunities include collaboration with operations, enrollment support, and account renewal management.

Qualifications

• BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship, or an equivalent background.

Responsibilities

• Provides strategic planning and account management for large accounts.
• Directs and manages the administration of contractual requirements and obligations.
• Manages the new and renewal implementation process for accounts.
• Interfaces with operations to ensure smooth delivery of services.
• Maintains ongoing account relationships at multiple levels throughout the customers' organizations.
• Makes recommendations for improvements to meet customers' expectations.
• Provides both on-site and off-site customer service, including interpreting plan design and resolving inquiries, claims, and enrollment issues.
• Coordinates open enrollment meetings, renewal process and training sessions.
• Makes routine account visits.

Skills

Project or Product Management

Payor Experience

Education

BA/BS required

Job description

Elevance Health seeks an Account Service Manager for BioPlus Specialty Pharmacy in Lake Mary, FL. The role focuses on strategic planning, contract administration, and managing large payor accounts with hybrid in-office requirements.

The position requires a BA/BS and at least 3 years in business operations or customer relationships, plus payor experience. Opportunities include collaboration with operations, enrollment support, and account renewal management.