Payments Transformation Associate — Banking Operations

PwC; Washington (District of Columbia); On-site; USD 63,000 - 140,000; Full time

Job summary

PwC in Washington, DC seeks an Banking Payments Transformation Associate to contribute to operations consulting focused on improving banking and payments processes. You will gather information, analyze processes, and deliver practical recommendations while supporting senior team members.

Responsibilities include documenting current-state workflows, analyzing data, preparing materials, and assisting design of payment operations solutions. A bachelor’s degree and 1+ year of experience are required.

Qualifications

• Bachelor's degree required.
• At least 1 year of experience required.

Responsibilities

• Supporting banking payments transformation projects by gathering process information, documenting current-state workflows, and helping prepare clear work products.
• Analyzing operational data and process metrics to identify patterns, risks, and opportunities for process improvement.
• Contributing to client service activities by preparing meeting materials, tracking action items, and coordinating follow-up tasks.
• Assisting in the design of payment operations solutions that improve productivity, service delivery, and process consistency.
• Applying knowledge of operations consulting methods, project tasks, and business transformation concepts to client engagements.
• Using digital tooling, business data analytics, and operational performance metrics to support decision-making and reporting.
• Collaborating across team members to gather input, interpret requirements, and support timely completion of deliverables.
• Learning banking and payments processes while developing technical knowledge, commercial awareness, and professional judgment.

Education

Bachelor's degree

Job description

PwC in Washington, DC seeks an Banking Payments Transformation Associate to contribute to operations consulting focused on improving banking and payments processes. You will gather information, analyze processes, and deliver practical recommendations while supporting senior team members.

Responsibilities include documenting current-state workflows, analyzing data, preparing materials, and assisting design of payment operations solutions. A bachelor’s degree and 1+ year of experience are required.