Payments Tech - QA Testing Analyst - Senior

Huntington Bancshares, Inc.; Columbus (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Senior QA Testing Analyst to lead end-to-end testing for complex payments platform initiatives across multiple applications and environments.

The role covers test planning, manual and automated testing, performance testing, and production readiness validation. You will collaborate with Business, Product, Development, Architecture, Infrastructure, and vendor teams, while guiding offshore QA members and supporting CI/CD and DevSecOps delivery pipelines.

Qualifications

• Bachelor's degree required and 5+ years of related QA experience or 2+ years IT analytics/troubleshooting/customer service in lieu of degree.
• Experience leading QA for enterprise-scale applications with APIs, microservices, and third-party integrations.

Responsibilities

• Lead end-to-end testing across multiple applications, APIs, and vendor integrations.
• Coordinate test planning, execution, defect resolution, and production readiness across distributed teams.
• Define QA strategy, scope, environments, data requirements, and timelines.
• Design and execute automated test suites for UI, API, integration, and regression tests.
• Build and improve QA automation frameworks to support CI/CD and DevSecOps.
• Create performance/test suites and analyze results for bottlenecks and remediation.
• Mentor offshore QA team members and ensure timely delivery of artifacts.
• Support production deployments and post-release validations.

Skills

QA leadership

Test planning

Automation testing

API testing

CI/CD

Performance testing

Offshore teams

Defect management

SQL data validation

Agile/Scrum

Education

Bachelor's degree

Tools

Selenium

Cypress

Playwright

Rest Assured

ReadyAPI

Postman

Jira

ALM

Azure DevOps

Job description

Description

Summary: The QA Testing Analyst - Senior is responsible for leading quality assurance activities for complex payments organization platform initiatives across multiple applications, integrations, and development environments. This role owns end-to-end test planning, test case development, manual and automated test execution, performance testing, defect management, and production-readiness validation. The analyst collaborates closely with Business, Product, Development, Architecture, Operations, Vendor, and cross-impacted application teams to ensure complete test coverage and successful delivery. The role also provides leadership and technical guidance to offshore QA team members, supports automation and continuous improvement initiatives, and ensures testing deliverables comply with standards, project timelines, and quality expectations.

Responsibilities:

• Lead end-to-end (E2E) testing across multiple applications, APIs, vendor integrations, and downstream systems to ensure complete business process validation.
• Partner closely with Business, Product Owners, Development, Architecture, Infrastructure, Operations, and third-party vendor teams to coordinate test planning, execution, defect resolution, and production readiness activities.
• Act as the QA lead for cross-functional initiatives by defining overall test strategy, scope, test environments, test data requirements, and testing timelines.
• Design, develop, maintain, and execute automated test suites for UI, API, integration, regression, and end-to-end business workflows.
• Establish and continuously improve QA automation frameworks to increase test coverage, reduce manual effort, and support CI/CD and DevSecOps delivery pipelines.
• Create, execute, and maintain performance, load, stress, and volume testing suites to validate application scalability, reliability, and operational readiness.
• Analyze performance testing results, identify bottlenecks, collaborate with development teams on tuning activities, and validate remediation efforts.
• Lead and mentor offshore QA team members by providing testing direction, task prioritization, quality reviews, knowledge transfer, and technical guidance.
• Coordinate testing activities across distributed onsite and offshore teams to ensure timely delivery of test artifacts and successful project execution.
• Drive defect triage sessions with cross-functional teams and ensure critical issues are prioritized, tracked, and resolved within project timelines.
• Validate functional, integration, regression, automation, performance, security, and production verification test results prior to release approvals.
• Collaborate with business stakeholders and cross-impacted application teams to ensure complete test coverage for customer-facing and backend processes.
• Support production deployments, post-release validations, and warranty activities, ensuring successful implementation of business capabilities.

Basic Qualifications:

• Bachelor's Degree
• 5+ years of related experience or an additional 2+ years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of bachelor’s degree

Preferred Qualifications:

• QA experience with expertise in both manual and automated testing
• methodologies.
• Experience leading QA efforts for enterprise-scale applications involving APIs, microservices, distributed systems, and third-party integrations.
• Hands-on experience with test automation tools such as Selenium, Cypress, Playwright, Rest Assured, ReadyAPI, Postman, or equivalent technologies.
• Experience implementing automated API, UI, regression, and integration testing solutions.
• Experience creating and executing performance/load testing using JMeter, LoadRunner, Gatling, BlazeMeter, or similar tools.
• Experience coordinating and leading offshore QA teams in Agile delivery environments.
• Strong SQL and data validation skills with experience validating large datasets and complex business transactions.
• Experience working in CI/CD environments and integrating automated testing into DevOps pipelines.
• Payments, Cards, Banking, or Financial Services domain experience preferred.
• Experience with defect management, test management, and Agile tools such as Jira, ALM, Azure DevOps, or equivalent platforms.

Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Workplace Type: Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.