Payments Sales Director - Merchant Services Business Development - Executive Director

JPMorgan Chase; Tempe (AZ); On-site; USD 135,000 - 225,000; Full time

Job summary

JPMorganChase in Plano, TX and other U.S. locations seeks a Payments Sales Director (Executive Director) for Merchant Services Business Development.

You will generate new merchant services business and expand client relationships, leveraging deep payments knowledge to craft acceptance strategies and solutions. The role requires leadership across sales cycles, collaboration with bankers, Product, and Risk, and a track record of exceeding revenue targets in a client-facing, executive-capable

Qualifications

• 10+ years of sales and relationship management experience, preferably within merchant services, payments, financial services, or a related industry.
• Demonstrated success developing new business with a strong focus on prospecting, relationship development, consultative selling, and negotiation.
• Knowledge and understanding of merchant acquiring, payment acceptance, card payments, pricing, and the merchant services sales process.
• Ability to understand complex client needs and translate them into compelling payment solutions and value propositions.
• Excellent verbal, written, presentation, and executive communication skills.
• Ability to develop strong working relationships with clients, prospects, Bankers, Treasury Management Officers, internal partners, and external centers of influence.
• Strong time management, organizational, pipeline management, and planning skills.
• Demonstrated experience meeting or exceeding sales and revenue goals with a proven record as a high-performing individual contributor.
• Ability to successfully navigate complex sales opportunities requiring coordination across multiple internal and client stakeholders.

Responsibilities

• Grow revenue by successfully prospecting, sourcing, and closing new merchant services opportunities while retaining and expanding existing client relationships.
• Develop strategic dialogues around clients’ payment acceptance needs, business objectives, industry trends, and opportunities to improve their payments strategy.
• Collaborate with Bankers and clients at senior and strategic levels to proactively identify opportunities and deliver merchant services solutions within a consultative, client-driven framework.
• Understand clients’ payment environments, business models, transaction flows, and operational needs to identify and position appropriate merchant acquiring and payment acceptance solutions.
• Lead the merchant services sales process from initial discovery and solution development through pricing, proposal, negotiation, and transition to implementation.
• Partner with Product, Pricing, Risk, Credit, Legal, Implementation, and other internal stakeholders to develop solutions and successfully move opportunities through the sales and onboarding process.
• Develop strong internal partnerships with Bankers and Treasury Management Officers to identify opportunities within existing portfolios and generate new business.
• Maintain an active sales pipeline, provide accurate forecasting, and effectively manage opportunities throughout the sales cycle.
• Bring forward new solution ideas and client feedback while partnering with internal product stakeholders to represent the client perspective in the development and evolution of merchant services capabilities.
• Deliver thought leadership to clients and prospects on payment trends, merchant acquiring, payment acceptance strategies, and evolving industry needs.

Skills

Sales Leadership

Merchant Services

Payments Industry

Relationship Management

Negotiation

Executive Communications

Education

Bachelor's degree

Job description

Payments Sales Director - Merchant Services Business Development - Executive Director

Plano, TX, United States

and 4 more

Job Information

• Job Identification 210802693

• Job Category Client Sales

• Business Unit Commercial & Investment Bank

• Posting Date 11/02/2026, 08:31 PM

• Locations 8181 Communications Pkwy Bldg B, Plano, TX, 75024, US150 W University Dr, Tempe, AZ, 85281, US1211 SW 5th Ave, Portland, OR, 97204, US1301 2nd Ave, Seattle, WA, 98101, US560 Mission St, San Francisco, CA, 94105, US

• Job Schedule Full time

• Base Pay/Salary San Francisco, CA $135,000.00-$225,000.00; Seattle, WA $135,000.00-$225,000.00;

Job Description

Are you customer focused, enjoy building relationships and providing payment solutions to your clients? You have found the right team.

As a Payments Sales Director in Commercial Banking, you will generate new merchant services business and maintain and expand relationships with clients. You will leverage your deep knowledge of payments and merchant acquiring to identify client needs, develop payment acceptance strategies, and deliver solutions that help clients optimize how they accept and manage payments. You will develop and execute a localized market strategy while partnering closely with Bankers, Treasury Management Officers, Product, Pricing, Implementations, Client Service, Risk, and other internal partners.

Job responsibilities

• Grow revenue by successfully prospecting, sourcing, and closing new merchant services opportunities while retaining and expanding existing client relationships

• Develop strategic dialogues around clients’ payment acceptance needs, business objectives, industry trends, and opportunities to improve their payments strategy

• Collaborate with Bankers and clients at senior and strategic levels to proactively identify opportunities and deliver merchant services solutions within a consultative, client-driven framework

• Understand clients’ payment environments, business models, transaction flows, and operational needs to identify and position appropriate merchant acquiring and payment acceptance solutions

• Lead the merchant services sales process from initial discovery and solution development through pricing, proposal, negotiation, and transition to implementation

• Partner with Product, Pricing, Risk, Credit, Legal, Implementation, and other internal stakeholders to develop solutions and successfully move opportunities through the sales and onboarding process

• Develop strong internal partnerships with Bankers and Treasury Management Officers to identify opportunities within existing portfolios and generate new business

• Maintain an active sales pipeline, provide accurate forecasting, and effectively manage opportunities throughout the sales cycle

• Bring forward new solution ideas and client feedback while partnering with internal product stakeholders to represent the client perspective in the development and evolution of merchant services capabilities

• Deliver thought leadership to clients and prospects on payment trends, merchant acquiring, payment acceptance strategies, and evolving industry needs

Required qualifications, capabilities, and skills

• 10+ years of sales and relationship management experience, preferably within merchant services, payments, financial services, or a related industry

• Demonstrated success developing new business with a strong focus on prospecting, relationship development, consultative selling, and negotiation

• Knowledge and understanding of merchant acquiring, payment acceptance, card payments, pricing, and the merchant services sales process

• Ability to understand complex client needs and translate them into compelling payment solutions and value propositions

• Excellent verbal, written, presentation, and executive communication skills

• Ability to develop strong working relationships with clients, prospects, Bankers, Treasury Management Officers, internal partners, and external centers of influence

• Strong time management, organizational, pipeline management, and planning skills

• Demonstrated experience meeting or exceeding sales and revenue goals with a proven record as a high-performing individual contributor

• Ability to successfully navigate complex sales opportunities requiring coordination across multiple internal and client stakeholders

Preferred qualifications, capabilities, and skills

• Bachelor’s degree

• Experience selling merchant acquiring or payment solutions to commercial and middle-market clients

• Understanding of payment acceptance channels and solutions, including card-present, card-not-present, e-commerce, and integrated payment environments

• Familiarity with merchant pricing, interchange, payment processing economics, and payment industry trends

• Strong creative problem-solving and solution-development abilities

• Experience working within a relationship-based Commercial Banking sales model

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.