Payments Product Manager I

Nextens; Franklin (TN); On-site; USD 72,000 - 119,000; Full time

Job summary

LexisNexis Risk Solutions is seeking a Product Manager to drive a roadmap for secure, compliant, and scalable payment solutions for government customers. You will collaborate with customers, developers, and stakeholders, use data to inform strategy, and contribute to go-to-market efforts through demos and milestones.

You will balance iterative delivery with regulatory rigor, participate in product strategy, and present progress to program milestones while leveraging frameworks and collateral to

Qualifications

• Experience with Payments and Merchant fees.
• Experience working in Agile product delivery environments.
• Working knowledge of payments, merchant services, or fintech platforms.
• Familiarity with PCI compliance, fraud, risk, or chargeback workflows.
• Experience with payment channels such as eCommerce, POS, IVR, or electronic check processing.
• Demonstrated ability to manage multiple tasks, projects, and priorities.
• Demonstrated readiness to engage in customer engagements.
• Demonstrated readiness to engage in work under minimal supervision.

Responsibilities

• Interact with customers to capture requirements and understand key needs.
• Apply customer frameworks (e.g., Jobs To Be Done, personas).
• Analyze situations and data autonomously.
• Support go-to-market launches and create collateral.
• Address customer complaints directly.
• Lead the execution of the product roadmap for assigned areas.
• Coordinate activities and contribute to process improvements and product strategy.

Skills

Payments & merchant fees

Agile delivery

Payments platforms

PCI compliance & fraud

Payment channels (eCommerce, POS)

multitasking & prioritization

customer engagement

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/government.

About the Team

The Product Management team is responsible for building secure, compliant, and scalable payment solutions that support government agencies and customers. We operate at the intersection of technology, compliance, and customer experience, partnering closely with engineering, design, operations, legal, risk, sales, and support teams. Our mission is to deliver reliable, data‑driven payment capabilities that meet complex regulatory requirements while improving outcomes for agencies and constituents.

About the Role

This product management role leads the execution of a product roadmap while balancing iterative delivery with regulatory rigor. You will work with customers, developers, and key stakeholders, use data to inform decisions, contribute to product strategy and go-to-market activities, and present product progress and demos at program milestones.

Responsibilities

• Interacts with customers to represent requirements and understand key customer needs and market basics.
• Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).
• Autonomously analyzes situations and data.
• Executes on go to market launch plans as required. Contributes to building collateral and marketing materials and provides input and expertise.
• Directly addresses customer complaints.
• Leads the execution of a product roadmap for assigned area(s).
• Leverages tools to coordinate activities and ensure quality based on the development methodology in place. Participates and contributes to process improvement activities.
• Meaningfully contributes to development and execution of the product strategy.

Requirements

• Experience with Payments and Merchant fees
• Experience working in Agile product delivery environments.
• Working knowledge of payments, merchant services, or fintech platforms.
• Familiarity with PCI compliance, fraud, risk, or chargeback workflows.
• Experience with payment channels such as eCommerce, POS, IVR, or electronic check processing.
• Demonstrated ability to manage multiple tasks, projects, and priorities.
• Demonstrated readiness to engage in customer engagements.
• Demonstrated readiness to engage in work under minimal supervision.
  U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.

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