Payments Product Manager I

RELX INC; Atlanta (GA); On-site; USD 72,000 - 119,000; Full time

Job summary

RELX is seeking a Product Manager to lead the execution of a payment solutions roadmap for government-related customers. You will work with customers, developers, and stakeholders, using data to inform decisions, shaping strategy and go-to-market activities, and presenting progress at program milestones.

You will engage in customer discussions, collaborate across teams, and ensure regulatory compliance while driving performance and market success.

Qualifications

• Experience with Payments and Merchant fees.
• Experience in Agile product delivery environments.
• Working knowledge of payments, merchant services, or fintech platforms.
• Familiarity with PCI compliance, fraud, risk, or chargeback workflows.
• Experience with payment channels such as eCommerce, POS, IVR, or electronic check processing.
• Demonstrated ability to manage multiple tasks, projects, and priorities.
• Demonstrated readiness to engage in customer engagements with minimal supervision.

Responsibilities

• Interacts with customers to represent requirements and understand key customer needs and market basics.
• Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).
• Autonomously analyzes situations and data.
• Executes on go to market launch plans as required. Contributes to building collateral and marketing materials and provides input and expertise.
• Directly addresses customer complaints.
• Leads the execution of a product roadmap for assigned area(s).
• Learns and leverages tools to coordinate activities and ensure quality based on the development methodology in place.
• Meaningfully contributes to development and execution of the product strategy.

Skills

Payments experience

Merchant fees

Agile

Fintech

PCI compliance

Fraud risk

Chargebacks

eCommerce

POS

IVR

Independent work

Job description

Franklin, TN

Georgia

Florida

Full time

R120017

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/government.

About the Team

The Product Management team is responsible for building secure, compliant, and scalable payment solutions that support government agencies and customers. We operate at the intersection of technology, compliance, and customer experience, partnering closely with engineering, design, operations, legal, risk, sales, and support teams. Our mission is to deliver reliable, data‑driven payment capabilities that meet complex regulatory requirements while improving outcomes for agencies and constituents.

About the Role

This product management role leads the execution of a product roadmap while balancing iterative delivery with regulatory rigor. You will work with customers, developers, and key stakeholders, use data to inform decisions, contribute to product strategy and go‑to‑market activities, and present product progress and demos at program milestones.

Responsibilities

• Interacts with customers to represent requirements and understand key customer needs and market basics.
• Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).
• Autonomously analyzes situations and data.
• Executes on go to market launch plans as required. Contributes to building collateral and marketing materials and provides input and expertise.
• Directly addresses customer complaints.
• Leads the execution of a product roadmap for assigned area(s).
• Leverages tools to coordinate activities and ensure quality based on the development methodology in place. Participates and contributes to process improvement activities.
• Meaningfully contributes to development and execution of the product strategy.

Requirements

• Experience with Payments and Merchant fees
• Experience working in Agile product delivery environments.
• Working knowledge of payments, merchant services, or fintech platforms.
• Familiarity with PCI compliance, fraud, risk, or chargeback workflows.
• Experience with payment channels such as eCommerce, POS, IVR, or electronic check processing.
• Demonstrated ability to manage multiple tasks, projects, and priorities.
• Demonstrated readiness to engage in customer engagements.
• Demonstrated readiness to engage in work under minimal supervision.

U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates.

This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.