Payments Ops Analyst I (Remote)

BankUnited; Town of Florida (NY); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading financial institution is seeking a qualified individual for Deposit Operations. This role involves working remotely, processing transactions, and ensuring exceptional customer service. Candidates should have a Bachelor's degree and 5-7 years of banking experience. The position offers opportunities for growth and a collaborative work culture.

Benefits

Opportunities for career advancement

Flexible work environment

Supportive management

Qualifications

• 5-7 years of job experience in Deposit Operations at a retail or commercial bank.
• Ability to work flexibly from 10 PM to 7 PM EST or 12 noon to 9 PM EST.

Responsibilities

• Perform daily functions in a remote work environment, including ACH, Wire, and RTP processing.
• Ensure optimal efficiency and excellent customer service for all internal and external clients.
• Reconcile daily reports and address unresolved discrepancies.

Skills

Interpersonal skills

Problem-solving ability

Effective communication skills

Education

Bachelor's Degree

Job description

Employer Industry: Banking and Financial Services

Overview

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Work remotely in a flexible environment
• Engaging and collaborative work culture
• Contribute to departmental and bank-wide projects for business improvement
• Supportive management that values employee input and communication

Responsibilities

• Perform daily functions in a remote work environment, including ACH, Wire, and RTP processing
• Ensure optimal efficiency and excellent customer service for all internal and external clients
• Reconcile daily reports and address unresolved discrepancies in a timely manner
• Assist branch and business line employees with procedural questions and issues
• Recommend procedural revisions to ensure compliance with regulations and improve processes

Qualifications

• Bachelor\'s Degree or equivalent work experience required
• 5-7 years of job experience in Deposit Operations at a retail or commercial bank
• Proven tactical skills, excellent interpersonal skills, and demonstrated problem-solving ability
• Effective communication skills are critical for this position
• Willingness to work as needed from 10 PM to 7 PM EST or 12 noon to 9 PM EST

Preferred Qualifications

• Knowledge of internal systems and organization policies and procedures
• Experience in championing and supporting operational efforts
• Ability to effectively collaborate with others and accept challenging assignments

#Banking #RemoteWork #CareerGrowth #CustomerService #OperationalExcellence

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