Payments Migration Specialist

Storable; United States; Remote; USD 48,000 - 66,000; Full time

Job summary

Storable seeks a Payments Migration Specialist to lead customer transitions to their integrated payments solution. The role requires expertise in payment processing and strong communication skills. This contract position offers flexibility and project-based compensation, with generous benefits.

Benefits

Generous health coverage

401(k) match

Flexible vacation policy

Volunteer Time Off

Mental well-being resources

Qualifications

• 3+ years in sales or customer success in payments or SaaS.
• In-depth knowledge of ISOs and payment gateways.
• Familiarity with PCI-DSS compliance.

Responsibilities

• Lead migration of customers to integrated payments product.
• Collaborate with clients to create tailored migration plans.
• Maintain communication with internal stakeholders.

Skills

Sales & Payments Expertise

Customer-Focused Communication

Technical Understanding

Education

Bachelor’s degree or relevant work experience

Tools

API-based payment integrations

Job description

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Job Title: Payments Migration Specialist (Contract)

We are seeking a highly motivated Payments Migration Specialist (Contract) to lead customers' transition from independent sales organizations (ISOs) and third-party gateways to our integrated payments solution on a vertical SaaS platform. The ideal candidate will have deep expertise in payment processing, ISOs, and merchant account management, as well as experience with SaaS platforms and the technical requirements of migrating payment systems.

Key Responsibilities

1. Lead Payment Migrations: Execute the migration of customers from legacy ISOs and third-party gateways to the integrated payments product on our vertical SaaS platform.
2. Customer Consultation: Collaborate with clients to understand their existing payment processes and create tailored migration plans that minimize downtime and ensure a seamless transition.
3. Stakeholder Management: Maintain clear communication with internal stakeholders such as product, engineering, and customer success teams to ensure alignment on project goals and timelines.
4. Client Relationship Management: Act as the main point of contact during the migration process, maintaining strong relationships to ensure customer satisfaction and future sales opportunities.
5. Merchant Statement Analysis: Review merchant statements and generate proposals to keep costs effective post-migration while ensuring Storable margin.

Qualifications

• 3+ years of experience in sales or customer success within payments or SaaS, managing migrations from ISOs or third-party gateways.
• Deep knowledge of ISOs, payment gateways, and merchant accounts, with ability to explain benefits of switching to SaaS platforms.
• Strong interpersonal and communication skills to build rapport and manage customer expectations.
• Familiarity with API-based payment integrations and basic technical understanding of payment processing.
• Ability to work independently, manage time effectively, and deliver results on a project basis.
• Knowledge of PCI-DSS compliance, security standards, and industry regulations related to payment processing.

Preferred Skills

• Experience with vertical SaaS solutions in industries like healthcare, real estate, or legal services.
• Familiarity with modern payment gateways such as Stripe, PayPal, and Adyen.
• Experience with API integrations, data migration tools, and CRM platforms.

Education

• Bachelor’s degree or relevant work experience preferred.

Contract Details

• Flexible contract duration based on project timelines and customer needs.
• Remote role with occasional in-person meetings or travel as required.
• Project-based compensation with potential performance incentives.

All applicants must be authorized to work in the United States on a full-time basis. Reside in one of the specified states listed in the description.

About Us

At Storable, we’re redefining property management for specialty real estate, including self-storage, marine, and RV & camping industries. We integrate management software with marketplace listings, CRM, insurance, payments, and more. Our “Win More” culture reflects our commitment to delivering value and fostering growth. Learn more at www.storable.com.

Benefits And Perks

• Comprehensive health coverage, disability, life insurance, 401(k) match, HSA, HRA, and flexible vacation policy.
• Rewards and recognition program, volunteer and mental health days, parental leave, pet and caregiver leave, stipends, fertility support, financial advising, and student loan programs.

Storable is an equal opportunity employer and provides accommodations for persons with disabilities. Please verify communications are from official channels and report any suspicious activity to [e-mail].