Payments Digital and Design Control Manager - Vice President

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Vice President for its Payments Control team. This role is vital for aligning cross-functional support to business priorities while leading the execution of a Digital & Design payment regulatory agenda. You will oversee the end-to-end system of controls, engage with senior leadership, and drive data-driven decision-making. If you have a passion for risk management and a knack for building high-performing teams, this opportunity allows you to make a significant impact within a dynamic and rapidly changing environment. Join a forward-thinking organization where your expertise will help shape the future of payments control.

Qualifications

• Relevant industry experience in business management and finance.
• Strong communication and analytical skills are essential.

Responsibilities

• Drive oversight of controls and manage risks effectively.
• Lead data-driven decision-making and oversee a matrixed team.
• Deliver executive reporting and manage stakeholder communications.

Skills

Team Management

Communication Skills

Analytical Problem-Solving

Influence and Consensus Building

Solution-Oriented Approach

Job description

Join the Firm-wide Control Management team at J.P. Morgan, where we provide a centralized view of all control functions, driving real-time problem detection, escalation, and solutions. Our Payments Controls Organization is transforming its strategic operating model, integrating product, operations, and technology controls.

This is a role where you can make a real difference! As a Vice President in the Payments Control team, you'll align cross-functional support to business priorities and lead the execution of a Digital & Design payment regulatory agenda. Collaborate with global and regional partners to develop and implement the Payments end-to-end controls strategy.

As a Vice President in the Payments Control team, you will oversee the end-to-end system of controls, engage with senior leadership, and drive data-driven decision-making. Your role involves managing risk, delivering executive reporting, and building a high-performing team to support the Payments control strategy.

Job Responsibilities:

• Drive oversight of controls that mitigate risk through engagement, reviews, and analysis.
• Engage with senior leadership and committees to assess priorities across WP controls teams.
• Lead problem-solving and data-driven decision-making, including process design and re-engineering.
• Identify and manage risks to the delivery of target operating model strategies.
• Align key stakeholders to influence and build consensus.
• Deliver executive reporting and analytics to support business decisions.
• Create executive communications, status reporting, and metrics.
• Manage a matrixed team, developing skills and capacity to support control objectives.
• Oversee controls impacting Payments, including front line, operational, and technology controls.
• Chair regional and governance forums and play a key escalation role.
• Oversee a regular testing program of the control framework, including product reviews.

Required Qualifications, Skills, and Capabilities:

• Relevant industry experience, ideally with business management and financial experience.
• Experience managing and motivating teams, providing vision and credibility.
• Ability to influence outcomes and operate effectively in a matrix organization.
• Strong communication skills, with the ability to synthesize information and provide clear updates.
• Solution-oriented with a proactive approach to improving business processes.
• Excellent quantitative and analytical problem-solving skills.
• Experience working with geographically distributed and culturally diverse teams.
• Proven ability to achieve quality results in a high-pressure, rapidly changing environment.

Preferred Qualifications, Skills, and Capabilities:

• Experience in control management or a related field.
• Familiarity with regulatory requirements and compliance in the payments industry.
• Technical and analytical skills, including data manipulation.