Payments Business Analyst

ManpowerGroup Global, Inc.; Charlotte (NC); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Health Savings Account

Flexible Spending Account

Dependent Care FSA

Life Insurance

Disability Insurance

Business Travel Insurance

401(k) Plus Match

Weekly Pay

Job summary

ManpowerGroup Global, Inc. seeks a Payments Business Analyst to support cross-functional teams in the payments domain. The role focuses on gathering requirements, translating them into actionable user stories, and collaborating with tech teams to deliver compliant solutions.

Hybrid work is offered with onsite expectations in Charlotte or Jersey City. The ideal candidate has strong communication skills and experience with payment systems and APIs. Apply to join a dynamic payments team.

Qualifications

• 3–5+ years of BA/Technical BA experience in payments.
• Experience with ISO 20022, RTP, SWIFT, Wire Payments, Clearing & Settlement.
• Strong communication with business and technical teams.
• Experience gathering and documenting requirements in Agile.
• Knowledge of integrations, APIs and data flows.

Responsibilities

• Gather, analyze and document business requirements for payment processes.
• Translate requirements into functional specs, user stories and process flows.
• Collaborate with development teams to ensure correct implementation.
• Analyze current payment processes and recommend efficiency and compliance improvements.
• Support system integrations, understanding APIs and data movement.

Job description

Our client, a leading organization in the financial services industry, is seeking a Payments Business Analyst to join their team. As a Payments Business Analyst, you will be part of the Payments Department supporting cross-functional teams. The ideal candidate will have strong communication skills, analytical thinking, and a collaborative mindset, which will align successfully in the organization.

Location: Hybrid (Charlotte or Jersey City, with 3 days onsite hybrid work)

What's the Job?

• Partner with business and technology stakeholders to gather, analyze, and document business requirements related to payment processes.
• Translate business needs into functional requirements, user stories, and process flows to facilitate clear communication with technical teams.
• Work closely with development teams to ensure business requirements are accurately understood and implemented effectively.
• Analyze current payment processes and recommend improvements to optimize efficiency and compliance.
• Support system integration efforts by understanding application functionality and data movement between systems, including APIs and data flows.

What's Needed?

• 3–5+ years of Business Analyst or Technical Business Analyst experience within the payments domain.
• Strong experience with payment systems such as ISO 20022, RTP, SWIFT, Wire Payments, and Payment Clearing & Settlement.
• Ability to communicate effectively with both business and technical teams, translating complex concepts clearly.
• Experience gathering and documenting business and functional requirements in an Agile environment.
• Knowledge of system integrations, APIs, and data flows, with no coding required.

What's in it for me?

• Opportunity to work on innovative payment solutions in a dynamic environment.
• Flexible work arrangements supporting work-life balance.
• Engagement with a diverse and inclusive team committed to professional growth.
• Chance to contribute to impactful projects within the payments industry.
• Supportive environment fostering collaboration and continuous learning.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!