Payments & Bank Operations Specialist

Itasca Bank & Trust Co.; Chicago (IL); On-site; USD 52,000 - 72,000; Full time

Job summary

Itasca Bank & Trust Co. in Illinois seeks a detail-oriented bank operations professional to process deposits, payments, and reconciliations. You will handle exception processing, wire transfers, and regulatory compliance under Reg E, Reg CC, and UCC guidelines.

The role includes assisting customers with online banking, researching disputes, and maintaining accurate records in CRM systems. A strong focus on security and accuracy is essential in a demanding, team-based environment.

Qualifications

• Minimum 2 years of banking experience.
• Strong knowledge of banking regulations (Reg E, Reg CC, UCC).
• Excellent attention to detail and follow-through.
• Proficient in Microsoft Office applications.

Responsibilities

• Process a variety of deposit and payment-related transactions, perform research, and reconcile general ledger accounts.
• Manage exception processing and wire transfers, including origination, verification, and compliance.
• Support internal and external customers with online banking, enrollment, eStatements, password resets, and Bill Pay.
• Review fraud alerts and maintain security awareness across payment channels.
• Maintain CRM records, document transactions, and prepare regulatory remittance reports.

Skills

Regulatory knowledge

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Itasca Bank & Trust Co. in Illinois seeks a detail-oriented bank operations professional to process deposits, payments, and reconciliations. You will handle exception processing, wire transfers, and regulatory compliance under Reg E, Reg CC, and UCC guidelines.

The role includes assisting customers with online banking, researching disputes, and maintaining accurate records in CRM systems. A strong focus on security and accuracy is essential in a demanding, team-based environment.