Payment Specialist (Remote)

Merck & Co.; North Wales (Montgomery County); Remote; USD 72,000 - 113,000; Full time

Job summary

Merck & Co. in Rahway, NJ seeks a Payment Specialist to manage contract payments and budgets, ensuring accurate setup and timely processing. You will coordinate with cross-functional teams to handle payments, reconcile data, and produce reports while maintaining strict controls.

The role requires strong Excel skills, excellent communication, and the ability to work independently in a matrix organization. A high level of organizational skills and customer service mindset is essential.

Qualifications

• High School Diploma or GED with at least 1 year of payment processing experience.
• Strong interpersonal and customer service skills.
• Excellent written and oral communication.
• Ability to work independently and in cross-functional teams.
• Proficiency with Microsoft Excel.
• Excellent organizational and analytical skills.
• Ability to manage multiple priorities in a matrix environment.

Responsibilities

• Review contracts and set up payees and budgets per contract.
• Initiate site payments according to policies.
• Process payments for visits, milestones, and reimbursements.
• Route and track payments for approval.
• Respond to inquiries on payments and budgets.
• Maintain data in databases and tools.
• Organize and retrieve contracts and payment documents.
• Coordinate records management with sponsor groups.
• Develop and maintain payment reconciliation reports.

Skills

Interpersonal skills

Customer service

Communication skills

Excel

Analytical skills

Multitasking

Team collaboration

Education

High School Diploma / GED

Job description

Job Description

Position Description:

Payment Specialist:

Duties and Responsibilities (including but not limited to):

• Review all executed contracts and accurately set-up the payees and budget schedule as governed by the signed contract.
• Initiate site payments according to policies and guidelines.
• Process site payments related to visits completed, milestones completed and reimbursement for pass through expenses according to Generally Accepted Accounting Procedures and Sarbanes Oxley Act.
• Route and track payments for approval in a timely manner.
• Answer queries from internal and external customers regarding payments and budgets.
• Maintain information in appropriate databases or other tools.
• Organize, store, archive, and retrieve contracts, payment documentation and other relevant documents.
• Coordinate records management practices and records management policy in collaboration with the appropriate sponsor's record management groups.
• Develop and maintain data summary reports and related payment reconciliation reports.

Position Qualifications:

Education Minimum Requirement:

• High School Diploma/GED with minimum of 1 year experience specific to payment processing

Required Experience and Skills:

• Strong interpersonal and customer service skills
• Excellent written and oral communication skills
• Demonstrated effectiveness working independently, collaboratively with peers and in cross-functional teams.
• Knowledge of Microsoft Office applications especially Excel
• Excellent organizational and analytical skills
• Ability to handle multiple priorities within matrix environment

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Required Skills:

Budgeting, Clinical Research, Finance, Microsoft Excel, Oral Communications, Payment Handling, Payment Processing

Preferred Skills:

Communication, Customer Service, Microsoft Office

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

Equal Employment Opportunity Statement

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Additional location(s):

Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information:

San Francisco Residents Only:

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Primary location for posting:

USA - New Jersey - Rahway

Location salary range:

$71,900.00 - $113,200.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .