Payment Specialist

Hopehealth-Inc; Florence (SC); On-site; USD 23,000 - 30,000; Full time

Job summary

Hopehealth-Inc in Florence, SC is seeking a Payment Specialist to post payments accurately, manage ERA files, and reconcile postings daily.

The role requires 1–2 years of health insurance/healthcare knowledge, good oral and written communication, and strong computer skills. The position emphasizes flexibility with changing priorities and attention to detail.

Qualifications

• High School diploma or GED required; associate degree/certification preferred.
• 1-2 years experience in health insurance and/or healthcare industry knowledge required.
• Good oral and written communication; strong computer skills.

Responsibilities

• Accurately process ERA files by importing Electronic Remittance Advice daily.
• Retrieve Explanations of Benefits from payer websites when required to post payment.
• Complete the posting of all payments and non-payments daily.
• Work with payers for missing documentation needed to post payments within lag time.
• Cross train to provide support to other Payment Specialists.
• Reconcile payments with clearinghouse or other sources.
• Escalate payer-specific ERAs not posting correctly.
• Process incoming correspondence.
• Other assigned duties.

Skills

Oral communication

Written communication

Computer skills

Healthcare knowledge

Organizational skills

Adaptability

Education

High School diploma or GED

Associate degree/certification preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Payment Specialist

Full Time Florence, SC, US 1 Attachments

Salary Range: $17.39 To $21.74 Hourly

Overview of Positions:

Provides the necessary functions to post all payments in a timely and appropriate manner.

Qualifications:

High School diploma or GED, Associate degree/certification preferred, 1-2 years-experience in health insurance and/or healthcare industry knowledge is required.

Knowledge/Skills:

Good oral and written skills, excellent computer skills, knowledge of insurance industry and medical terminology. Detailed oriented with strong organizational skills. Ability to be flexible with changing priorities, work volume, procedures, and variety of tasks.

Essential Job Functions:

• Accurately process ERA files by importing Electronic Remittance Advice daily.
• Retrieve Explanations of Benefits from payer websites when required to post payment.
• Complete the posting of all payments and non-payments daily.
• Work with payers for missing documentation needed in order to post payments within established lag time.
• Cross train to provide support to other Payment Specialist(s).
• Reconcile payments with clearinghouse or other sources.
• Escalate payer specific ERAs that are not posting correctly.
• Process incoming correspondence.
• Other assigned duties.

Physical Requirement:

Must possess the ability to communicate in the dominant language of the geographic region. Must be able to lift 30 pounds. Vision and hearing corrected within normal limits is required. Must have manual dexterity to key in data, grab, grip, hold, tear, cut, sort, and reach.