Payment Processing Clerk

Ohio Living; Westerville (OH); On-site; USD 36,000 - 56,000; Full time

Job summary

Ohio Living seeks a Cash Poster/Payment Processing Clerk to post all payment receipts for services across life plan communities, home health, hospice, and related payer sources.

Responsibilities include posting cash/cheques/electronic payments, ensuring accurate application to resident accounts, and coordinating with AR coordinators to resolve discrepancies while supporting team trainings and process improvements.

Qualifications

• High school diploma or equivalent required.
• Associate degree in a related field preferred; accounting coursework or concentration desired.
• Experience posting cash, check, or electronic funds receipts preferred.
• Experience with healthcare billing, collections, and funds receipts posting preferred.
• Experience with accounts receivables analytics preferred.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
• Must be able to read, write, speak, and understand the English language

Responsibilities

• Post receipt of cash, check or electronic funds payments into designated software.
• Ensure that payment is applied accurately to the applicable site and resident/patient or consumer.
• If documentation is insufficient, post to AR clearing account and document for research.
• Ensure posted payments match the cash receipts daily intake log.
• Post accounts receivable write-offs and certain other revenue/receivable adjustments with supervisor-approved docs.
• Identify and notify supervisor of issues needing revenue/cash posting corrections.
• Collaborate with AR coordinators and corporate accountants to resolve cash application or reconciliation matters.
• Communicate with sites to obtain information or action for deposits and resolve cash posting issues.
• Identify and suggest process improvements.
• Participate in team meetings and trainings; assist site personnel trainings as requested.
• Prepare other special reports and perform other tasks as requested or required.
• All other duties as assigned.

Education

High school diploma or equivalent

Associate degree in a related field preferred; accounting coursework or concentration desired

Tools

Windows

Microsoft Office

Internet

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, inclusion, integrity, financial stewardship, leadership, and care.

The Cash Poster, Payment Processing Clerk, is responsible for posting all payment receipts for collection of funds for services provided for residents, patients, and consumers for life plan communities, private payer and third party payer sources, and for home health, hospice, and other community-based services for all payer types in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Essential Activities and Tasks

Payment Posting - 10%

• Post receipt of cash, check or electronic funds payments into designated software.
• Ensure that payment is applied accurately to the applicable operational site and to the applicable resident, patient or consumer based on supporting documentation received.
• If supporting documentation is not sufficient to clearly identify the appropriate account, apply to designated accounts receivable clearing account and document clarity issue to enable the Accounts Receivable Coordinator to research and resolve.
• Ensure that posted payments match those that are documented on the cash receipts daily intake log.

Financial Management and Other Support - 10%

• Post accounts receivable write-offs and certain other types of revenue or receivable balance adjustments based on supervisory/manager approved supporting documentation.
• Identify and notify supervisor/manager of other potential issues that may indicate the need to make revenue, receivable, payer, or rate corrections to ensure that revenue and receivables are recorded accurately and timely.
• Communicate collaboratively with the account receivable coordinators and/or corporate accountants to resolve any cash application or cash reconciliation matters.
• Communicate with sites to request needed information or action pertaining to making deposits to the bank for funds received at the site, or to resolve any cash posting reconciliation matters.
• Identify and offer suggestions pertaining to process improvements.
• Participate in recurring team meetings and trainings. Assist and/or be present for site personnel trainings as requested.
• Prepares other special reports and performs other tasks or projects as requested and/or required.

All other duties as assigned.

Qualifications

Education

• High school diploma or equivalent required.
• Associate degree in a related field preferred; accounting coursework or concentration desired.

Experience

• Experience posting cash, check, or electronic funds receipts preferred.
• Experience with healthcare billing, collections, and funds receipts posting preferred.
• Experience with accounts receivables analytics preferred.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

Other Qualifications

• Must be able to read, write, speak, and understand the English language

Working Conditions and Special Requirements

• Sitting - Up to 8 hours/day
• Standing - Up to 2 hours/day
• Walking - Up to 2 hours/day
• Lifting, transferring, pushing or pulling equipment/supplies - Up to 25 pounds
• Work weekends, evenings, and holidays - As needed for coverage
• Risk Category for Exposure to Bloodborne Diseases - III