Payment Poster/Loan Assistant

Top Talent Recruiter; Montgomery (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Payment Poster/Loan Assistant to join their team in Montgomery. This role is perfect for individuals passionate about customer relationships and who thrive in a dynamic, small company environment. You will be responsible for overseeing office operations, managing collections, and providing administrative support. With a focus on building strong client relationships, this position offers a unique opportunity to make a significant impact while enjoying a supportive work culture. If you have a knack for communication and a drive for results, this could be your next great career move!

Benefits

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• 3 years of loan processing experience required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Oversee daily office operations ensuring efficiency.
• Conduct collections calls and provide exceptional customer service.

Skills

Loan processing experience

Customer service skills

Communication skills

Multi-tasking skills

Proficient in Microsoft Office

Mathematical proficiency

Education

College degree

Tools

Office software

Database software

Job description

PAYMENT POSTER/LOAN ASSISTANT
MONTGOMERY, AL
(Bonuses possible based on performance)

Overview: The Payment Poster/Loan Assistant needs 3 years of loan processing business experience. Duties will include loan collections, building and maintaining strong relationships with clients and ensuring customer satisfaction. This is a great opportunity for someone who is passionate about customer relationships, has excellent communication skills, and enjoys working in small company setting.

Duties & Responsibilities:

• Oversee the day-to-day administrative operations of the office, ensuring smooth workflow and efficiency.
• Welcome clients, answer phones, and provide exceptional customer service professionally and courteously.
• Conduct professional and courteous collections calls to ensure timely payments.
• Provide administrative support to the President, including scheduling meetings, managing email, and preparing reports.
• Office and database software skills, including data entry.
• Speaking and listening skills.
• Multi-tasking and time management skills.
• Maintain a clean, professional, and organized work environment.

Experience:

• Proven experience in a collections position is a plus.
• Banking or financial experience is preferred.
• College degree is preferred.
• Excellent communication skills, both written and verbal.
• Proficient in math.
• Proficient computer skills required (I.e. Microsoft Office, Email, Internet, etc.)
• We offer a competitive salary plus benefits, and opportunities for career advancement. If you are a results-driven individual with a passion customer relationships and service, we would love to hear from you.

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends