Payment Poster

United Surgical Partners International; Austin (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

USPI Texas Orthopedic Surgery Center in Austin is seeking a motivated Payment Poster to join our team. The role requires posting insurance and patient payments, adjusting write-offs, and coordinating with collectors based on the day’s surgical schedule.

Daily duties include posting refunds, ensuring documentation, and maintaining three payment batches while supporting front-office functions and handling calls with professionalism.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of patient account billing or payment posting experience.

Responsibilities

• Post insurance and patient payments into PAS per contract and EOB.
• Adjust account write-offs per explanations of benefits (EOB).
• Forward appeals to collectors and request refunds as needed.
• Post refunds in PAS after approvals and maintain documentation.
• Maintain three payment batches daily (mail, counter, credit cards).
• Provide professional reception support and assist front office as needed.

Skills

Payment posting

Patient billing

Education

High school diploma or equivalent

Tools

PAS software

Job description

USPI Texas Orthopedic Surgery Center in Austin is seeking a motivated Payment Poster to join our team. We have 5OR rooms and 1 Procedure room. We perform outpatient surgical procedures in Orthopedic. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.

Job Summary: Responsible for posting insurance and patient payments in PAS, adjusting account write offs as necessary per the explanation of benefits, forwarding appeals to the collectors, requesting refunds as needed, posting refunds in the PAS when processed, and entering approved account adjustments to accounts.

Job Duties

Include the following. Other duties may be assigned.

• Posts insurance and patient payments into the PAS per our contract and the EOB.
• Posse's strong knowledge in centers Managed Care contracts to accurately calculate insurance allowable.
• Puts comments in the account for explanation of any discrepancies in payment.
• Notifies the collector(s) of any appeals.
• Identifies any immediate refunds and requests them per our policy and procedures.
• Applies all other overpayments to the account and sends a letter of overpayment to insurance company.
• Requests refunds when appropriate.
• Posts refunds in PAS after BOM and Administrator have approved. Ensures all documentation is complete.
• Mails refunds to patients and insurance companies.
• Transfers payments from one account to another at time of recoup.
• Adjusts accounts per our contract at time of payment when necessary.
• Maintains three batches per day, one for mail payments, one for over-the-counter payments and one for credit cards. Balances batches with BOM and deposit.
• Receives, screens, and routes incoming calls in a professional manner by the third ring...
• Provides relief for the front business office, receptionist, and other business functions, as needed and is crossed trained to effectively perform other job descriptions.

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Required Skills

Qualifications

• High school diploma or equivalent required
• Minimum of 2 years of patient account billing or payment posting experience