Pay Station Clerk

Hy-Vee; Iowa City (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

Hy-Vee in Iowa City is seeking a Pay Station Clerk to ensure smooth dining and checkout experiences for customers. You will operate the register, assist customers with orders, and maintain a clean, well-stocked environment to make every visit positive.

You'll greet customers, handle payments, count back change, and collaborate with coworkers to deliver a fast, friendly service while upholding Hy-Vee policies and hygiene standards.

Qualifications

• No formal education required; training provided.
• Ability to perform basic arithmetic and make change accurately.
• Capable of following written or verbal instructions.
• Works well in a team to deliver friendly service.

Responsibilities

• Greet customers with a smile and provide prompt service.
• Operate the cash register and process payments (cash, card, checks).
• Count back change and issue receipts to customers.
• Keep the area stocked and clean, including coffee and utensils.
• Assist with bussing and serving areas as needed.
• Maintain hygiene, safety, and store guidelines throughout shift.
• Answer phones and help customers seeking information or support.
• Work with teammates to ensure a positive shopping experience.

Skills

Customer service

Arithmetic

Follow instructions

Team player

Job description

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title: Pay Station Clerk Department: General FLSA: Hourly Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Pay Station Clerks keep the dining and checkout experience running smoothly for customers enjoying everything our store has to offer. In this role, you'll operate the register, assist customers with their orders, and help maintain a clean and well-stocked environment so every visit is a great one. If you enjoy working with people, take pride in doing things right, and thrive in a fast-paced setting, we'd love to have you on our team.

What You’ll Do

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit card transactions, in-store charges, coupons, and discounts.
• Count back change and issue receipts, and place merchandise in bags or boxes for customers.
• Ensure adequate supplies of silverware, condiments, and beverage cups are on hand for customer use.
• Refill and maintain the coffee service area including cups, utensils, and condiments.
• Assist with bussing tables in the Hickory House or Market Grille sit-down areas and run orders out to the dining area from food stations as needed.
• Practice proper sanitation procedures and keep your work area clean and organized throughout your shift.
• Answer the telephone promptly and provide friendly, helpful service to customers who call.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines.
• Report to work when scheduled and on time.

Your Skills

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
• Perform arithmetic calculations involving fractions, decimals, and percentages and make change accurately.
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
• Work effectively as part of a team to deliver a great customer experience.

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations, and eCommerce; Service Managers.

Education and Experience

No education or experience requirements; we will provide all the training you need to succeed.

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation.
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards.
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties.

Working Environment

This is a fast-paced role in a retail store and dining environment where you will be on your feet throughout your shift. You will have frequent exposure to temperature extremes and dampness, with possible equipment movement hazards and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.